How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Kelly Your Own Question

Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 12082
Experience:  Highly accurate diagnostician with over 30 years experience!
11418111
Type Your Appliance Question Here...
Kelly is online now
A new question is answered every 9 seconds

After oven turns on for 15 to 20 seconds oven shuts off but

Customer Question

After oven turns on for 15 to 20 seconds oven shuts off but electronic control board is still indicating oven is operating. Gas valve is turned off. preheat cycle shows temp but gas is off. So far I have replaced electronic ignitor and oven temp sensor.
Submitted: 1 year ago via PartSelect.
Category: Appliance
Expert:  Kelly replied 1 year ago.
Thanks for counting on us to help with your appliance problem. My name is Kelly and I look forward to helping you! May I please have your model number so I am able to provide you with accurate, model specific information?
Customer: replied 1 year ago.


model GFG461LVS1

Expert:  Kelly replied 1 year ago.
Thank you! If you leave it after it shuts off, will it ever light back up and heat? Does it light up initially every time but them shut down?
Customer: replied 1 year ago.

oven ignits on start up just fine but during preheat up it turns off gas valve and oven sets in a idle mode and will not restart

Expert:  Kelly replied 1 year ago.
Okay, let's have a look to see what, if any, fault codes are stored in the control's memory. Can you please follow the instructions below and let me know what you find?

1. To enter into diagnostics mode press the CANCEL/OFF and START
keys in the following order when the oven is not in cooking, broiling, or
cleaning mode. CANCEL/OFF > CANCEL/OFF > START. The control
will then indicate test in the display.

2. Press the TEMP/TIME “More” arrow key to read the following:
1 = oven sensor temperature; 2 = user cooking offset; 3 = software
version; 4 = memory checksum; 5 = last fault code; 6 = accumulated
operation time; 7 = switch state.

3. Note failure code and sensor value readings
Customer: replied 1 year ago.

diagnostics mode : test on, 84 f, u0


all others are usage run times

Expert:  Kelly replied 1 year ago.
Okay, so no fault codes are stored in the memory, nice work. The control is keeping the oven program running, the valve has to be good or it would not initially light, so that leaves the part with a very high rate of failure as suspect, the spark control module. I would recommend replacing that part, pictured and available below. It is accessed by removing the rear access panel from the control area.

Please let me know if you have additional questions or need clarification. There is no additional charge for any follow up help!

 

 

 

Spark Control <----- CLICK HERE FOR THE CORRECT PART FOR YOUR MODEL

 

 

 

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here
View Full Image

Attachments are only available to registered users.

Register Here

 

 

Repair Video <----- CLICK HERE TO WATCH THE VIDEO

 

 

 

Thank you for allowing me to assist you! I am happy to answer any follow up questions you may have at no additional charge.

 

Thank you for a positive feedback rating!a

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
< Last | Next >
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • John

    Home Appliance Technician

    Satisfied Customers:

    13453
    Appliance repair business owner for over 43 years.
< Last | Next >
  • http://ww2.justanswer.com/uploads/docjohn174/2008-12-13_170143_johnask.jpg John's Avatar

    John

    Home Appliance Technician

    Satisfied Customers:

    13453
    Appliance repair business owner for over 43 years.
  • http://ww2.justanswer.com/uploads/tomgoe/2011-01-04_021913_2008-03-03_183612_phpexrmok_c2pm.jpg Tom Goellner's Avatar

    Tom Goellner

    Home Appliance Technician

    Satisfied Customers:

    1293
    32 yrs. experience servicing major appliances and HVAC equipment.
  • http://ww2.justanswer.com/uploads/MD/md2020/2012-6-6_20648_Selfpic.64x64.jpg Tyler Z.'s Avatar

    Tyler Z.

    Appliance Doc

    Satisfied Customers:

    58693
    9+ years being an appliance technician with factory training.
  • http://ww2.justanswer.com/uploads/SM/smitty1486/2011-3-1_0145_Snapshotofme1.64x64.png Kelly's Avatar

    Kelly

    Appliance Technician

    Satisfied Customers:

    8783
    Highly accurate diagnostician with over 30 years experience!
  • http://ww2.justanswer.com/uploads/AP/appliance medic/2012-6-8_212544_Image4.64x64.jpg Appliance Medic's Avatar

    Appliance Medic

    Home Appliance Technician

    Satisfied Customers:

    7932
    Factory Trained CFC Technician
  • http://ww2.justanswer.com/uploads/TE/Teamcold/2012-6-15_15028_HomeRepairsquarecopy.64x64.jpg Barry G.'s Avatar

    Barry G.

    Home Appliance Technician

    Satisfied Customers:

    6113
    27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.
  • http://ww2.justanswer.com/uploads/TH/TheHomeSmithy/2011-8-13_11146_homesmithy.500x500.64x64.jpg The Home Smithy's Avatar

    The Home Smithy

    Home Appliance Technician

    Satisfied Customers:

    6081
    30 years repairing appliances
 
 
 

Related Appliance Questions

Chat Now With An Appliance Technician
Kelly
Kelly
Appliance Technician
12082 Satisfied Customers
Highly accurate diagnostician with over 30 years experience!