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Chas, Home Appliance Technician
Category: Appliance
Satisfied Customers: 16408
Experience:  Maytag, Whirlpool, GE & Kenmore Factory Trained Service Tech
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Samsung side/side refrigerator... power blinked twice on entire

Customer Question

Samsung side/side refrigerator... power blinked twice on entire house..... now the only light blinking is the left side bar that shows cold to colder (not running just blinking)
Submitted: 3 years ago.
Category: Appliance
Expert:  Chas replied 3 years ago.

Hello from our service,

My name is Chas, I am so happy to help you today.
Before we get started, I would like to help us get on the same page so that our interaction will go smoothly.
I might give you an answer immediately, or ask you a question. Either way, we are likely to be in a question and answer format, so you will need to click reply to expert if:
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Since I am inviting you back to do any of these, do not use a 1 or 2 rating or this will likely NOT help you get a satisfactory answer. It will delay our task, and it tends to be depressing for the expert trying to help you, often right at the beginning of the exchange, before we have accomplished our task.

I know the rating system is somewhat complicated, but you do not have to do a negative rating in order not to pay or to get your deposit back.

In addition, a negative rating only serves to rate the expert doing his/her utmost to help you. The expert also will not get paid under these circumstances.

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Negative ratings do not cover posts that do not come through, or any other difficulties...experts face those just as you do. This includes frustrations that you might have had before meeting your expert.

I would like to say that we are also on the honors system. I in good faith am going to do my utmost to ensure your satisfaction. But, it is up to your honor to click a smiley face and make sure that I am compensated for my time and effort. Please realize we are only compensated PER smiley per click and from bonuses, so extensive time with you would hopefully stimulate your consideration of this aspect of the system.



Try this, unplug the machine for 5 minutes and plug it back into the wall, this will do a computer reset, let me know if it works for you...





Customer: replied 3 years ago.

did not work


Expert:  Chas replied 3 years ago.
Same thing is happening as before?
Customer: replied 3 years ago.

yes no change

Expert:  Chas replied 3 years ago.
Can I get the complete model number of the unit please?
Customer: replied 3 years ago.


model code: rs261mdbp/xaa

Customer: replied 3 years ago.
Relist: Other.
left me hanging
Expert:  Chas replied 3 years ago.
Sorry, I got called away for a little bit, you will need to replace the main board on the unit, you can click on the blue link below to order it for your unit..

Click here for the correct part for your unit.

Repair Clinic offers a 365 day no question ask return policy, so if the repair does not work you can return the part to them for a full refund, yes this even includes electronic parts that many other part suppliers will not allow to be returned.

All I ask of you is to please rate me with one of the top 3 ratings. If there is anything else I can help you with today just let me know. You can continue asking questions for as long as you like even after you rate me. Click the continue conversation link if you would like to continue this conversation. If you are done and rate a 1 or 2 star please consider using the "continue conversation" link and telling me what more I can do or what more you would have liked that was within my power so that I possibly give you that information or help me improve my customer satisfaction rating. . .

Bonuses are welcome if I have helped you a lot, however they are not mandatory



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