Appliance Repair Questions? Ask a Technician for Answers ASAP
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Your model even though the book shows a water filter, yours does not have one. are you getting no ice at all? Or just a reduecd amount?
IT SPIT OUT A HALF DOZEN CUBES AFTER A 24 HOUR WAIT SETTING BOTH THE FRIG AND FREEZER TO A #5 SETTING. NOW IT DOES NOTHING.
I RESPONDED. ARE YOU STILL THERE?
I WILL PULL THE FRIG OUT AND FOLLOW YOUR SUGGESTION. I WOULD LIKE TO DO A FOLLOW UP WITH YOU AFTER DOING THIS TO STILL THANK YOU AND FIELD ANOTHER QUESTION IF THIS DOESN'T SOLVE MY PROBLEM. THANKS FOR THE MOMENT.
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IS THE FILL SPOUT BEHIND A COVER ON THE OUTSIDE CABINET IN THE REAR OR AT THE REAR (INSIDE) OF THE ICE MAKER?
THE CUP AT THE REAR OF THE ICE MAKER IS WITHOUT ANY ICE.
EXCUSE THIS IF IT IS DUPLICATED. IS THE FILL SPOUT IN THE BACK OF THE FRIG ACCESSED BY A COVER OR IS IT THE CUP AT THE REAR (INSIDE) OF THE ICE MAKER IN THE FREEZER COMPARTMENT?
I FIND NO ICE INSIDE (TOUCH TEST) THIS CUP. CAN YOU SUGGEST ANOTHER STEP OR AM I AT REPLACING THE ICE MAKER?
THIS MUST REQUIRE OPENING THE BACK OF THE FRIG, RIGHT?
I CHECKED THE LINE TO THE FRIG (OUTSIDE THE BOX) AND IT IS NOT QINKED. CAN YOU ADD MORE TO CHECKING AS ANYTHING BEFORE THE CUP IS NOT VERY VISIBLE.
I FELT THE TUBE (PLASTIC) AS IT ENTERS THE CUP. IT IS A HALF TUBE AT THIS POINT. NO ICE FOUND AT THAT POINT. I WILL HAVE TO OPEN THE BACK OF THE FRIG AND GET TO THE TUBE YOU REFER TO. HOPEFULLY YOU'LL BE AROUND LONG ENOUGH FOR ME TO RESPOND. THANKS SO FAR.
THE LINE IS CEMENTED TO THE ENCLOSED CASE AT THE REAR OF THE FRIG BOX. I'M WONDERING IF THE DISTRIBUTION UNIT WHERE THE COPPER LINE FEEDS IN AND THE RUBBER HOSE TAKES OFF FOR THE FREEZER IS THE PROBLEM. THE WHOLE RUBBER HOSE FROM THIS UNIT TO THE INSIDE OF THE FRIG IS AT ROOM TEMPERATURE AND OUTSIDE THE FRIG BOX. I HAVE NO WAY OF ACCESSING THE HOSE FROM THE OUTSIDE TO THE ICE MAKER CUP.