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Chas
Chas, Home Appliance Technician
Category: Appliance
Satisfied Customers: 16444
Experience:  Maytag, Whirlpool, GE & Kenmore Factory Trained Service Tech
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My front load Amana 7300 washers door is locked and add garment

Customer Question

My front load Amana 7300 washer's door is locked and add garment is lit up. I replaced the input pressure switch and hose, as instructed on another website, but the same thing is going on. Could you please help me?
Submitted: 3 years ago.
Category: Appliance
Expert:  Chas replied 3 years ago.
Do you know hoe to unlock the door to open it, so you can get me the full model number?
Customer: replied 3 years ago.

Model # NFW7300WWOO

Expert:  Chas replied 3 years ago.
What website would say replace the pressure switch for a add garment light?
Customer: replied 3 years ago.


I don't know, my daughter looked it up on line for me somehow.

Expert:  Chas replied 3 years ago.
Let's see if we can get it into service mode...


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Customer: replied 3 years ago.
Ok. Did that and the wash button is blinking.
Customer: replied 3 years ago.


Wash button blinks 8 times, pauses then 3 blinks, then longer pause before 8 again.

Customer: replied 3 years ago.


Chas, did I lose you?

Customer: replied 3 years ago.
Relist: Other.
No answer. I have waited 1 hour.
Expert:  Kelly replied 3 years ago.
Thanks for counting on us to help with your appliance problem. My name is Kelly and I look forward to helping you! Unplug the washer for 15 minutes and see if the control resets. Let me know what happens, please.
Expert:  Chas replied 3 years ago.
You have an overflow condition, this can be caused by several things, llok at the tech sheet for this problem..

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Customer: replied 3 years ago.


There is no water in the machine. I have been moving it all day. It still has door lock and add garment lights on.

Expert:  Chas replied 3 years ago.
Is the drain pump coming on when you do this?
Customer: replied 3 years ago.

No

Expert:  Chas replied 3 years ago.
Can you get the door opened?
Customer: replied 3 years ago.


No, the door is locked and the add garment light is on, once I plug in the machine and turn the power on to start a wash. The machine remains locked, and I can push the power button 100 times, and it won't shut off.

Expert:  Chas replied 3 years ago.
Is there still clothes in the machine?
Customer: replied 3 years ago.


No. I already took those out prior to pushing the 3 buttons on the machine to get the error code. I had to pull on the teardrop on the inside to release the door.

Expert:  Chas replied 3 years ago.
Okay, then your problem is a control board issue, you will need to replace the CCU on the machine, you can click on the blue link below to order the correct part..

Click here for the correct part for your unit.



Repair Clinic offers a 365 day no question ask return policy, so if the repair does not work you can return the part to them for a full refund, yes this even includes electronic parts that many other part suppliers will not allow to be returned.


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Expert:  Chas replied 3 years ago.
What is the reason for the Poor Rating you gave me???