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Bryan, Home Appliance Technician
Category: Appliance
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Experience:  15 yrs. experience as a certified appliance technician.
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Im planning on replaceng my Jenn Air S135 with a JES 9800CAB.

Resolved Question:

I'm planning on replaceng my Jenn Air S135 with a JES 9800CAB. I'm concerned about the control panel and wanted to know what the failure rate is? I'm stuck with Jenn Air Dueto my kitchen design.
Submitted: 1 year ago.
Category: Appliance
Expert:  Bryan replied 1 year ago.

Hello, Thank you for using this service, I will be helping you with your problem today.

Good afternoon, Well this particular Range has a major failure rate on the control. As far as us rating it thats a little unfair on our part but this only gets a rating of 1 star out of a 4 rating system. these oven controls are bad from the factory and as far as I know they haven't fixed the issue yet. Oven Control Board 8507P234-60 Main Product View Now the best way to go if you need to have this range is to get the extended warranty . Its usually a few hundred dollars for a 3 year plan. now compare that to a replacement clock (control) the cost of that if you were to install it yourself is $327.70. thats without labor. So if your set on buying this get the extended warranty. I've heard of people replacing these as many as 3 times in 3 years.

Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 11907
Experience: 15 yrs. experience as a certified appliance technician.
Bryan and 4 other Appliance Specialists are ready to help you
Customer: replied 1 year ago.


THanks for your answer. I dont know of any other range I can use.


The curren range is a JennAir e/w Downdraft. W/O going to a big expense fir a remodel I will take your advice.

Expert:  Bryan replied 1 year ago.
there are not many unfortunately that will work for your situation. Sad as that may be. your best bet is the extended warranty even though its more money. it protects you in the long run. I expect they will have these controls fixed in the near future and once thats done the issue will be resolved. thanks and have a great Sunday ! Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 11907
Experience: 15 yrs. experience as a certified appliance technician.
Bryan and 4 other Appliance Specialists are ready to help you
Customer: replied 1 year ago.
The seller of the new jenn air has agreed to a 5 yr . parts and labor extended warranty. I will have to read it very carefully before I sign. Thanks again.
Ray
Customer: replied 1 year ago.
The seller of the new jenn air has agreed to a 5 yr . parts and labor extended warranty. I will have to read it very carefully before I sign. Thanks again.
Ray

Don't really need anything more unless u comment on the above either a positive or negative is ok.

Ray

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