How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Barry G. Your Own Question

Barry G.
Barry G., Home Appliance Technician
Category: Appliance
Satisfied Customers: 6139
Experience:  27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.
11179659
Type Your Appliance Question Here...
Barry G. is online now
A new question is answered every 9 seconds

Good afternoon I have a Maytag GS2126CEDW/11 fridge freezer.

Customer Question

Good afternoon
I have a Maytag GS2126CEDW/11 fridge freezer. A couple of weeks ago the electric tripped in the middle of the night, I was able to trace it back to the fridge freezer. I already had a problem once with the block drain pipe, so I took the cover off and let the freezer defrost. The problem is that the freezer no long becomes cold enough to cool the fridge or even freeze the freezer. The radiator freezes at the top but not all the way through and it never gets real cold in the freezer. The fan in the freezer works. If I low the freezer right down the fan stops and restarts on command. If I leave it running the power trips hours later. Do you have any ideas? Thank you
Submitted: 1 year ago.
Category: Appliance
Expert:  Barry G. replied 1 year ago.
Hello my name is XXXXX XXXXX you for choosing our service.

Around behind the refrigerator under the cover there should be a fan operating near the compressor. Is that fan operating?

Thanks,
Barry
Customer: replied 1 year ago.

Hello


 


Thank you for replying so quickly.


 


Yes the fan behind the rear cover is working.

Expert:  Barry G. replied 1 year ago.
Hi John

You are welcome, Let's say for example the electric just tripped. And you were to reset and get the refrigerator running again. Would it operate for more than an hour and the radiator in the freezer never frosts more than half in that hour?

Thanks,
Barry
Customer: replied 1 year ago.

hello again


If I push the trip switch up into position it trips straight away. I have to unplug it and leave it a bit and then retry.


 


I works for maybe over 6 hours, with the inner fan going off and on over this period, but the radiator never freezes much just the first two rear upper bars. So it would only be a quarter of the radiator if that.

Expert:  Barry G. replied 1 year ago.
Your refrigerator needs coolant. An hour of run time is enough to freeze the entire radiator, there is nothing else that will do that. I know you wanted to make this repair but unless your allowed access to the coolant in your country you will need a tech for that job.

Every 6 hours is about the time your refrigerator defrosts, it is a frost free refrigerator so it must stop, turn on a heater to melt the frost out of the radiator. That is standard operation for this model. What happens is the refrigerator turns off and then the heater comes on. Usually this problem is caused by a bad heater, it may even be broken and grounded to the metal under the radiator.

Check the connector arrowed red, and sometimes you can see that the heater is broken. If you found my answer satisfactory please login if you are not already logged in and please leave an ok or better rating so that I am compensated. If you have any questions use the reply to expert link.

Thanks,
Barry
graphic.

graphic
Barry G., Home Appliance Technician
Category: Appliance
Satisfied Customers: 6139
Experience: 27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.
Barry G. and 2 other Appliance Specialists are ready to help you
Customer: replied 1 year ago.


Thank you for all your help

Expert:  Barry G. replied 1 year ago.
Thank you for the opportunity to help John. Have a very nice evening.

Barry

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
< Last | Next >
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
< Last | Next >
  • http://ww2.justanswer.com/uploads/docjohn174/2008-12-13_170143_johnask.jpg John's Avatar

    John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
  • http://ww2.justanswer.com/uploads/tomgoe/2011-01-04_021913_2008-03-03_183612_phpexrmok_c2pm.jpg Tom Goellner's Avatar

    Tom Goellner

    Home Appliance Technician

    Satisfied Customers:

    1191
    32 yrs. experience servicing major appliances and HVAC equipment.
  • http://ww2.justanswer.com/uploads/MD/md2020/2012-6-6_20648_Selfpic.64x64.jpg Tyler Z.'s Avatar

    Tyler Z.

    Appliance Doc

    Satisfied Customers:

    51307
    7+ years being an appliance technician with factory training.
  • http://ww2.justanswer.com/uploads/bryanpaul52/2009-2-18_12031_0918081611.jpg Bryan's Avatar

    Bryan

    Home Appliance Technician

    Satisfied Customers:

    11158
    15 yrs. experience as a certified appliance technician.
  • http://ww2.justanswer.com/uploads/SM/smitty1486/2011-3-1_0145_Snapshotofme1.64x64.png Kelly's Avatar

    Kelly

    Appliance Technician

    Satisfied Customers:

    6493
    Highly accurate diagnostician with over 30 years experience!
  • http://ww2.justanswer.com/uploads/TH/TheHomeSmithy/2011-8-13_11146_homesmithy.500x500.64x64.jpg The Home Smithy's Avatar

    The Home Smithy

    Home Appliance Technician

    Satisfied Customers:

    5935
    30 years repairing appliances
  • http://ww2.justanswer.com/uploads/TE/Teamcold/2012-6-15_15028_HomeRepairsquarecopy.64x64.jpg Barry G.'s Avatar

    Barry G.

    Home Appliance Technician

    Satisfied Customers:

    5039
    27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.