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Hello, Thank you for using this service, I will be helping you with your problem today
Can you get us the full model number so I can assist you better ?
No I have not cleaned the pump. I need guidance to access the pump.
I'll do that now and get back to you with result.
Good call. Two nickles, a steel neck chain, a brad nail and some lint in trap. I checked impelled for obstructions, found none, and was able to spin it with my finger.
Started machine and it appears to be working normally. I left bottom cover off to verify no leaks. FYI I used a plastic storage container cover to catch water, in lieu of towels.
Good job, Thank you for the advice.
Take care and have a great day.