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Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12034
Experience:  15 yrs. experience as a certified appliance technician.
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after a power outage our may tag washer did not come back on,

Resolved Question:

after a power outage our may tag washer did not come back on, its 2 years old and here is washer info, maytag 2000 series type 832-A serial # XXXXX model MHWE200XW00 another number on it was W10252733 it is beeping now and has since power came back on
Submitted: 1 year ago via TechnicianBrian.
Category: Appliance
Expert:  Bryan replied 1 year ago.

Hello, Thank you for using this service, I will be helping you with your problem today

good evening, give me a few minutes to pull up the tech sheets and I'll be right back.

Customer: replied 1 year ago.

it is making a ticking type sound and has since power came on my husband says it gets faster when you close the door to the washer


 

Expert:  Bryan replied 1 year ago.
okay does your husband have a volt meter ?
Customer: replied 1 year ago.

yes he does

Expert:  Bryan replied 1 year ago.
okay good. I have your tech sheets up. before we do any electrical testing lets see if we can bring up any fault codes.

Starting Service History Mode & Diagnostic Test:

NOTE:

The washer must be empty and the control must be


in the OFF state before pressing the touch-pad sequence to


start the test.


1.

Close the door.


2.

Select any three different keys (except POWER).


Individually press these in a sequence of 1, 2, 3 and then


repeat this sequence two more times. This sequence must


be completed within 8 seconds of the first key press.


These three keys are referred to the 1st, 2nd, and 3rd keys,


based on the order pressed.

3.

Upon entry into service diagnostics, the console will beep

(if available) and all console LED lights will turn on for

5 seconds.


4.

Any error codes will be displayed in the Estimated Time

Remaining display. If there are no error codes stored,

88 will be displayed. On models without a display, the

WASH LED will flash to indicate the error code. If there

are no error codes stored, the WASH LED remains on.


NOTE:

This program recalls the most recent error code first.


5.

After entry into service diagnostics using the 1st, 2nd, and

3rd keys, each of these keys will have unique functions

regarding service diagnostics as detailed in the following

table:

Customer: replied 1 year ago.

did that and nothing happened still ticking


 

Customer: replied 1 year ago.

there was no change in the ticking or machine

Expert:  Bryan replied 1 year ago.

okay the CCU has failed. heres a link to order that. CCU click where it says CCU in blueControl Board W10294680 Main Product View its number six on this diagram its on the right side under the top.

Expert:  Bryan replied 1 year ago.
I;m sorry it looks like the part link didn't post, try this. part that should work , sorry.
Customer: replied 1 year ago.

sorry did not work


 

Expert:  Bryan replied 1 year ago.
you replaced the CCU already and it didn't work ?
Customer: replied 1 year ago.

no the part link did not show up but i found a part online thank you

Expert:  Bryan replied 1 year ago.
oh okay. I don't know whats wrong with the site but we are having issues. just to be sure the part number is XXXXX W10294680 thanks and have a great night, please don't forget to rate me 3 or above so I get credit for helping you, well wishes, Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12034
Experience: 15 yrs. experience as a certified appliance technician.
Bryan and 6 other Appliance Specialists are ready to help you

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Bryan
Bryan
Appliance Technician
12034 Satisfied Customers
15 yrs. experience as a certified appliance technician.