Hello, Thank you for using this service, I will be helping you with your problem today
Can you get us the full model number off the tag inside the door ?
model # XXXXX
yes, but can i hold this at this point i have appoin tment i have to make . can i use this order # XXXXX get back with you in a couple hours. did not know what i was getting into whwn i started. thanks
i am back . unplugged the thermal fuse checked good with meter. what is next step?
switch is good but while checking it my wife says problem started when the sensor cycles dryness button was pressed in and now we realized that the button was stuck in and would not pop back out. a little persuasion the switch was out and dryer works ok. i know you eventually would have gotten there. thank you