Hello Linda my name is XXXXX XXXXX you for choosing our service.Well to remove the drawer it has to pull out. Have you tried working it side to side as you pull? Also along the bottom is that wet around the gasket?Thanks,Barry
It will not budge, we dismantled as much as we could but were not successful at opening it. The tech will be coming on Wednesday and to his knowledge (he is a Sub-Zero authorized repairman) has never encountered or heard of this type of problem with this make. It will probably be a costly repair..... Thank you for your last response.