Need Appliance Repair Help? Ask a Technician for Answers ASAP
I have water in the filter and it is under pressure.
No I do not and although my ice maker looks like it functions it does not fill and the auger does not turn when I depress the dispencer switch.
There is no ice at all becasue there is no water and the auger does not turn regardless .
yes however I am not at home at the moment but I do have one. I did pull the back panel and looked at the switch on the bottom right where it looks like water travels through after it goes tot he filter. Is there something there that I need to test?
Yes I will be home in about 2 hours from now.
Okay. Thank you talk with you in a bit.
I am back on line and have my volt meter
I assume I test the wire in bound that connects?
That side is not hot when the water is pressed
Okay so you get no voltage? the side with the lager plastic line connected to it correct ?
The ice maker is running on it's own power however when it completes the cycle it does not fill with water.
This is a new used refrigerator for us and I do not know if it ever worked. I have to assume that it did at some point but that would seem to be the problem now.
Thank you. I will let you know if I have further questions.
Now that I have the switch how do I install it
Bryan, I spent some time on this last night and what I noticed is that the facade is all one piece and it is incorporated into the side panel edges. there is a facade or eschauten that I had hoped would be seperate from the dispencing unit but it seems to all be one piece. THerfore it seems like I would chip the front panel trim if I trid to pry it apart. Hope this makes sense. Bill
Does the facade look similar to this one ?
Yes this is the one. The picture is upside down but this is the profile.
okay perfect ! I have the same refrigerator and I just removed my facade. on the bottom there are two slots. I know they are there because I have the same one. anyway you need to stick a flat head screwdriver up into the slots and pry it out. I know it seems scary like your going to break it or dent the refrigerator but it does come out at the bottom and then lifts off the top. my refrigerator is stainless with the black one like yours. mine is in the garage and its not used right now. I took some picks to show you.
Attachments are only available to registered users.
Thank you so much for the pictures. This really helps me to see the actual facade. I will attempt this later this afternoon when I get home. I will let you know how it goes. BTW I have decide to install the switch before I put in the new valve as it seemed that should be the way that I proceed. If you think I should do it differently please advise. Thank you
Yes I do have both and I will do the valve first and let you know. Thank you. Bill
Bryan, I have replace the valve on the back of the refrigerator however it did not work. No water intot he ice machine and I did get a pulsing overflow of water intot he drip tray under the refrigerator so I had to turn off the water.
I have not been able to remove the facade at all. It will not come apart. Is there any other possible reason why it will not compare apart?
Okay I will proceed with doing that. Once I replace the switch I will be back in touch with you.
okay no problem.
Okay facade is off. Is there a trick to removing the swittch from the plate?
there are tabs to release it.
The switch itself is held in by a plasic housing that is a part of the facade and is on all four sides. If I release the tabs then the internal components of the switch will fall out as they are held in by the housing of the switch assembly itself. I can send you a picture but I am not sure how to do that.
It feels as if the switch needs to come out the other direction and I need to remove the faceplace on the front of the facade.
Perfect. I was hoping that I was not a dunce. Waiting on yur reply. Thank you
okay so I started schemeing and looking at the drawing and it made sense that the drawing showed the fron decal coming off. I removed it and the sswich was able to pop out with no problem.
So the new swicth is in and I still have no power to the dispencer or the valve or the light bulb, It must be some other place in the wiring harness that I have a problem. Bummer
Yes I am in the process of doing that.
Good morning Bryan,
I checked all over on the upper unit dispencer system and I could find any power up there. So it would seem that I have a power problem between the back and the top dispencer. It seems wierd however that the ice maker is cycling but the valve does not open to dispense water to it. I do have water however coming out of the overflow into the tray under the refrigerator. Hope you have some ideas. Bill
Okay I am not at home today but will do that check next. As for the water it is coming oddly from an overflow tube that I believe is from the dispencer. I cannot tell but it is a drip tube that comes down right into the tray under the freezer portion of the refrigerator. I do not believe the water is making it to the ice maker becasue I do not get any ice.
So when you say the top of the freezer are you talking inside like under the light guard or top of the door on the outside? Not able to see wires or plug on the outside.
not on this model. The plug and wiring comes in thru the bottom hinge underneath.
Yes I can. BRB
Not sure if you got my message. There is no power there in any plug end.
how do I check it to see if it is bad?
I can tell you that the light is on when I open the door.
Door awitch has been tested and is working as built,
Well is it time for me to call in a tech person? It seems like we have covered everything and we have found nothing. Is it going to be more than it is worth to do? We bought this frig from an estate sale for 150.00 but we were told it all worked perfect. I think it must be a easy fix I just can't seem to find the problem.
Thank you so much for your great support. I believe that I will re-read all of your notes of to-do's and run through it one more time. If that does not turn up a different result than I will probably call in a expert to take a look first hand. I have learned alot and you have been very patient with me.
Have a great weekend and a good 4th of July weekend.
So it turns out that the hot wire is sheared at the door. I have Sears looking for a new door for me but it is not likely that they will find it. Do you want to sell me your door?
Just kidding. I am not sure where to go from here but I guess I will wait to see what happens.
Thanks again for your help.
Good morning Bryan, Hope your weather has changed for the better. Sears is also looking for a replacement door as well. I am not sure what that means but either way I need a door. Or the frigerator just goes intot he garage and id used in that way. That would be a shame but anything could happen.
Nay help or suggestions you have would be great. Thank you
Black. The handles and the sides and the front are all Black.
No problem. I will wait and see what happens from here. Are there any other doors from other manufactures that are the same? It seems like Whirlpool has the same frig with there name on it.