How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Bryan Your Own Question

Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 11892
Experience:  15 yrs. experience as a certified appliance technician.
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

It took my Maytag neptune 220v dryer 3 loads to dry my clothes

Customer Question

It took my Maytag neptune 220v dryer 3 loads to dry my clothes that were WELL wrung by the washer. i opened it up this morning and it seems to work perfectly ... resister ohmed out at 10 and dropping w/ my body heat... fuses and limits seem fine .... no dead spots in the element. cycled 2-3 time just fine.. ctrl board hasn't shown any signs of glitching. what next? mo M D E 5 5 0 0 A Y W
Submitted: 1 year ago.
Category: Appliance
Expert:  Bryan replied 1 year ago.

Hello, Thank you for using this service, I will be helping you with your problem today

If you take the vent off completely from the dryer is the air blowing out the back real strong ? have you tried a load with the vent disconnected all together ?

Customer: replied 1 year ago.

No , but it vent out the wall directly behind it ... mid cycle it seemed to be blowing strong and cool (even if there is wet clothes in there) seems to be NO warmth at all. What would make this this quite heating after 20minutes?


 

Expert:  Bryan replied 1 year ago.
there are a couple of things that could cause that. 1 the cycling thermostat, Cycling Thermostat 33002567        Main Product View or two the thermistor, Thermistor 307208          Main Product Viewin most cases on this machine its the thermistor. I would replace that. heres a link to order it. http://www.repairclinic.com/PartDetail/Thermistor/307208/484272?modelNumber=MDE5500AYW?RCAID=1000065 its located on the blower assembly. 9 times out of 10 thats the issue.
Customer: replied 1 year ago.

would a failing Thermistor typically be able to pass my "body heat" test?

Expert:  Bryan replied 1 year ago.

Let me see if I can find the tolerances for that.

Expert:  Bryan replied 1 year ago.
these are the ohms according to the temp that the sensor is. (thermistor) NTC
70 F = 10K ohms
150 F = 1754 ohms
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 11892
Experience: 15 yrs. experience as a certified appliance technician.
Bryan and 2 other Appliance Specialists are ready to help you
Customer: replied 1 year ago.

well that's what i got (at least from 70 degrees to 90) any way to test the thermostat? + you have a link for (all i got was the picture)

Expert:  Bryan replied 1 year ago.

does this do that in both timed dry and automatic dry ?

Customer: replied 1 year ago.

had to step out for a bit - Timed yes -- not sure about auto

Expert:  Bryan replied 1 year ago.
for the heck of it can you try the auto cycle ?
Customer: replied 1 year ago.

i can - it might be a couple days b4 i can get to it.... you thinking it could be the board if it doesn't work in Auto mode?


 

Customer: replied 1 year ago.

PS i check the visible side of the board for any burnt spots .... none

Expert:  Bryan replied 1 year ago.
okay, well lets try the auto and in the meantime I'm going to try and copy the service manual to get to you. we can talk then.
Customer: replied 1 year ago.

Thanks

Expert:  Bryan replied 1 year ago.
your welcome. I hope to post the tech sheets for you tomorrow so you can look them over. have a great night. thanks, Bryan

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
< Last | Next >
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
< Last | Next >
  • http://ww2.justanswer.com/uploads/docjohn174/2008-12-13_170143_johnask.jpg John's Avatar

    John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
  • http://ww2.justanswer.com/uploads/tomgoe/2011-01-04_021913_2008-03-03_183612_phpexrmok_c2pm.jpg Tom Goellner's Avatar

    Tom Goellner

    Home Appliance Technician

    Satisfied Customers:

    1191
    32 yrs. experience servicing major appliances and HVAC equipment.
  • http://ww2.justanswer.com/uploads/MD/md2020/2012-6-6_20648_Selfpic.64x64.jpg Tyler Z.'s Avatar

    Tyler Z.

    Appliance Doc

    Satisfied Customers:

    51307
    7+ years being an appliance technician with factory training.
  • http://ww2.justanswer.com/uploads/bryanpaul52/2009-2-18_12031_0918081611.jpg Bryan's Avatar

    Bryan

    Home Appliance Technician

    Satisfied Customers:

    11158
    15 yrs. experience as a certified appliance technician.
  • http://ww2.justanswer.com/uploads/SM/smitty1486/2011-3-1_0145_Snapshotofme1.64x64.png Kelly's Avatar

    Kelly

    Appliance Technician

    Satisfied Customers:

    6493
    Highly accurate diagnostician with over 30 years experience!
  • http://ww2.justanswer.com/uploads/TH/TheHomeSmithy/2011-8-13_11146_homesmithy.500x500.64x64.jpg The Home Smithy's Avatar

    The Home Smithy

    Home Appliance Technician

    Satisfied Customers:

    5935
    30 years repairing appliances
  • http://ww2.justanswer.com/uploads/TE/Teamcold/2012-6-15_15028_HomeRepairsquarecopy.64x64.jpg Barry G.'s Avatar

    Barry G.

    Home Appliance Technician

    Satisfied Customers:

    5039
    27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.