Need Appliance Repair Help? Ask a Technician for Answers ASAP
Hello, Thank you for using this service, I will be helping you with your problem today, you can look for the model number either on the ceilling or one of the side walls inside the refrigerator section. it may be there.
Found it, google suggested I look for it behind the salad crisper or along the back wall. Here it is:
When I take off the back panel all I see is a fan, wires and what looks like a small rounder propane tank, if that's the compressor then no, there is no sound coming from it.
Okay feel it, is it hot , warm, or cold ? also is that fan next to it running ? also check the one in the freezer. is that running ? when you said you took the back panel off to look for icing do you mean inside the freezer or in the back of the refrigerator where the compressor is ?
-The compressor is cold to the touch
-The Fan next to the compressor is not running
-The panel I took off was at the bottom of the fridge, I do not see a clear way to access the freezer from the back
-The icing I was looking for was behind the panel I removed
I'm in front of the Temperature panel, on the left side underneath there is an opening, I can feel hard styrofoam and plastic, but nothing I can turn with a screwdriver. As I move right there are 14 circular holes in a 2 X7 horizontal formation and to the right of that is another... something not really sure how to describe it. I think I can feel metal and plastic, but it's hard to see. It may be what fastens the panel to the fridge.
I keep trying to send pictures, but it won't let me. I cannot find the structure pictured.
I think I know whats going on and why you cant find the timer, your controls are on the back wall correct ? okay you can see number 301 on this diagram its a little cap (plastic) pop it off with a screw driver and you will see the dial. sorry for the confusion.
We just got finished removing the temp control panel so we could access the hole you referred to. I turned until I hear a loud click several times, but there does not appear to be a change.
That's a big negative, or at least nothing I can her from the compressor. The fan is not moving.
Sorry for all the question but just a few more. unplug the refrigerator and since you have the control panel down can you (make sure the refrigerator is unplugged) take the two wires off the cold control and tape them together so they don't hit any metal parts of the refrigerator then plug the refrigerator in. tell me if it starts then . this is the cold control.
I've unplugged both bundles of wires from the fridge, taped them together, but I had to hold them(had some rubber gloves on) away from the metal. Plugged the fridge back in and still nothing.
There are two sets of wires that end with a plastic plug that connect to the control panel. One set has 4 wires(brown, orange, pink and green with a yellow stripe) and the other as 6 wires(brown, orange, black, blue, blue with purple stripe and a green with a yellow stripe). I do not see any other wires. Do we need to remove the metal case to get to it?
Alright so we've successfully removed the cold control and I have the wires but there are 3 connected to it. 2 that come from the power saver/moisture control switch and one from freezer temp control. Do we need to strip the wires of the connector? It would seem once we do that we can't use the connectors or a cold control any more. I just want to double check before I do anything irreversible.
The freezer and the cooler each have their own control. The two wires cant be plugged into each other, do we need something conductive connecting the two? I don't see how just taping them together will "jump" it.
The wires have sleeves.
No worries, thank you for your patience. We have done everything mentioned above(we bridged the gap with a strip of aluminum foil) and still no nothing.
It was either foil or stripping my phone charger for the copper hehe. We did the same thing to the freezer control with no change.
We're just going to get a fridge through Craigslist then, thanks for your time and patience.