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Yes, fairly large with white frost. There was ice over the small "vents" toward the bottom of the freezer compartment. I cleared these and let the thing stay unplugged for a day. Then started the fridge @ suggested temp setting. It's been 3 days and although I increased temp dials it's still not cold in the fridge or freezing well.
Yes, both fans are running and cool air is blowing in freezer & fridge. Before I plugged in the unit I did soak up water under the crisper drawers.
Yes, there is frost on the back freezer wall. This morning there was a very little bit of moisture between doors so I moved the switch to moisture instead of energy saver!
Ok. Thank you.
Sorry it's taking so long. There is a tin of ice-especially on the right side. I can't get the back completely off yet. Does it just pull back and then lift up? It seems stuck or maybe just frozen.
I will check for them. Thank you.
Your welcome. Arrowed blue below.
The top is loose- I can pull it down a bit to see all the ice behind it. The bottom is still attached. Are there some other clips or how is the bottom detach-there are no screws. I can slide a putty knife between the freezer floor and the back of the freezer-the knife goes in about 1/8 inch to what must be the bottom of the back. I can only see one slot on the left side, won't release with a screwdriver.
ok, I'll let some more ice melt and carry on! Thanks--there is lots of ice!
Finally got the back off! The entire bottom coil is covered in ice as well as the right top coil.
Looks like 2 horizontal rows of coils. Bottom completely covered, top has ice on right side only-also ice above the top coil to some wires. The 'middle' is covered with ice on the bottom but not so much on the top.
This panel cover has plastic cap with small round gray "button". Looks like the top of a "sex" screw that will only advance and cannot be easily removed---is that it? I couldn't see anything under the panel cover.
hey,yes, that's it! Ok, here goes.
If the heater is working will it be obvious? It's still very full of ice. Should I use a blow dryer or just wait?
the fridge has been "off" about 40 minutes but now the fans are running. I really don't know if the heater is working or not. The ice is dripping but there is still lots.
I have a cheap multimeter. Again, you'd have to talk me thru it!
Heading back to the garage now--all the ice isn't melted.
I see 2 wires wrapped in a "foil" that go to 1 spade type connector. The "blade" is attached to what I'm guessing is the heater? This is all on the left side of the back wall under the coils. Is this right? I touched both leads to the "Blade" and the meter jumped to the far right.
ok, so the other "blade" is most likely under ice on the right side. Famous last words--I'll be back!
Hey! Yes, when I touch a lead to each end of the heater "blade" the meter moves to the right.
Be sure to finish defrosting the refrigerator and put it all back together before turning it on. especially the freezer rear wall. That directs air to the lower part as well.The part that is bad I have in the image below. You have to locate it usually near the top of the freezer coils.When you get it unplug the refrigerator and cut the wires to that part because I believe this will splice in. There will not be connectors so cut them close to the old bad part. Strip the wires about the same as the part you will recieve. Twist a wire from the refrigerator to your new part clockwise. Twist a wire nut which you will recieve onto the wires you twisted clockwise until it has stopped turning. Then tape it with some electrical tape.Repeat for the other 2 wires. It does not matter which wire goes to which wire as long as you get 1 wire at a time from the freezer to a different wire on the new part. When you are done clip your new thermostat in about the same area as the old one, there is no need to be exact just near.Tape all of the excess wires in a neat loop out of the way the best you can and your done. I have linked your thermostat below.https://www.appliancezone.com/ShowProduct.aspx?ID=9914&r=br549After you finish melting all of the ice today I expect your refrigerator will cool normally for 14 days. Longer if the doors are not opened much. You should have your new part long before then. It costs $6.39 plus shipping. I would say you done a very good job up til now and I expect you will when you get it however if you get stuck give me a should just save a link to this page.If you found my answer satisfactory please login if you are not already logged in and please leave an ok or better rating. If you have any questions use the reply to expert link.Thanks,BarryCLICK TO ENLARGE
Hi Barry. I replaced the defrost thermostat last Thursday afternoon. I started the fridge @ the suggested settings. Nothing has improved. There is some water under the crisper drawers but the fridge isn't very cold. The freezer isn't freezing hotdogs! I have white frost on the inside back wall of the freezer. I just took the freezer back off again and there is frost on the middle to right side of the upper & lower coils. I put a turkey baster of hot water in the drain trough and it drained to the pan at the bottom back of fridge. Help!
Hi-I just took off the back & it is slowly defrosting on it's own. I wasn't sure if you would be there! I can use a hairdryer again.
I have a question. my old thermostat had a small clip attached to the bottom--it fit on the coil. The new thermostat did not have a clip--the tech where I bought the part said to use zip ties, which I did. How much of the bottom of the thermostat needs to be in contact with the coil?
ok, I attached it in the same location. Now what?!
Yes and top to bottom on the right side of them. I used the hairdryer and have water below the crisper drawers but the majority of the water came to the back of the fridge at the bottom overflowing the pan.
Barry, did you mean did I defrost the coils before I put in the new thermostat? I did, last Thursday and nothing improved. So, do the same thing again now and start it with the initial settings?
Ok, here goes and thank you again!
Hello Barry! It's been several days now and basically nothing has changed, my original question is still the same. The fridge is not cold enough, the freezer has some frost on the lower right half of the back wall and still won't freeze hotdogs.
Hello, Thank you for using this service, I will be helping you with your problem today
Good afternoon, Barry has opted out, my name is Bryan and I hope to help you today. Can you remove the panel inside the freezer where defrost is and tell me are only the bottom section of the coils frosted? The rest are not?
Hello Bryan, thanks for helping me. I've been gone several days and the unit does seem colder in the fridge-I have it set @ "7". The freezer is set @ "D" and the hotdogs are not frozen but 1 lb. tube of hamburger is frozen?? There is white frost on the back wall of the freezer section, the lower half and covering the vents, and mostly on the back right side. Does the little fan in the freezer only come on during 'defrost'? It's not running right now. I can take the freezer back off again but the past 3 times there was lots of frost on the bottom coil and from the bottom to top on the right side. Honestly this is as cold as it's been but there is frost on the back freezer wall. Any help would be appreciated and thanks to Barry too-you guys are a patient bunch!!
The coils were mostly coverered on the top & bottom right side--the left side wasn't. The frost continued up the right side only between the coils and the freezer wall from top to bottom. I can take off the back and see what it's doing today but I can see frost on the 'back' of the freezer compartment.
Ok, thank you Bryan. I may go ahead and pull the panel again and bug you later!
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Good! I took off the panel and the entire bottom row of coils are covered with frost. There is not any frost on the top row of coils. There is frost on the right side top to bottom but only around whatever that "tube" is and not all the way to the freezer side wall. Does this mean anything?!
Yes, but it's the entire bottom half frosted.
Thank you Bryan. Your service was excellent and most appreciated. I rated your service to finish this question but it keeps wanting to charge me again.