Appliance Repair Questions? Ask a Technician for Answers ASAP
technician is saying. And his solution is to buy another range. That sound crazy to me. Do you have a solution for the voltage problem?When I say they all blew, they are all ruined by the electrical voltage shock. That is why he says there is an electrical short.
My dad did and he's a retired electrical engineer. I wasn't home. He is 86, but he was an excellent EE.
Let me tell you where this began and maybe you can tell where the error is in the technician's approach.
May 2nd we started preheating the oven. It didn't heat but beeped F3. We called GE and they said we could use the lower oven while waiting for a technician. 5 minutes after starting the lower over it also didn't heat and F2 beeped. We kept everything off, but a few days later the control panel just started beeping F3 for minutes, then going off and doing it again. We were told to turn off the circuit breaker for 5 minutes then turn it on to try and reset the board. It didn't work. We unplugged the range until the tech came. There was a long story in between but he came last week ordered the parts I mentioned in my 1st question, then came today to install, and the parts blew. At which pint he says we have a short in our range.
Also, when I put in a temp and pressed start it almost immediately beeped that it was at temp. Is that the voltage surge? My other lights/appliances that are on that connection are not having any problems. I live in Los Angeles, we aren't having any lightning strikes.
He changed both sensors (main over and lower over) and the control board. All were blown when he plugged int the range.
What would you suggest I suggest to the technician so that he can finally fix it correctly?
He wired something wrong or backwards when putting in the new control. He may have pinched a wire or wired something to the control backwards...like the Line to the Neutral. The sensors will be fine....Just have a new board put in by a different tech...a GE tech from the factory will get it right.
I'm going to have my father look at what you have said/suggested. It is VERY LATE here so I will get back to you tomorrow, either with more questions or a rating.