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Randy 43
Randy 43, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3749
Experience:  20 yrs experience 18 in home,gas license , refrigeration expert
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Monogram 48 inch built in refrig/freezer. over last month or

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Monogram 48 inch built in refrig/freezer. over last month or so compressor had a small knock or rattle when running. this evening the freezer won't cool, door shuts but no vacuum sound and frig is now warm. can here fan running over condensor i would guess. Thoughts???

Randy 43 :

hello, can you confirm if the compressor is running? or do you hear it trying to start ? it would buzz and click off every few minutes .thx randy

Customer:

Nope, does not appear to be trying to kick on. only noise appears to be condensor fan

Randy 43 :

if the condenser is on then the compressor should be on , if the compressor is not running or trying to start then that would affect both sides not cooling , you can try and feel it ? if it is warm or hot it has been trying to start if it is cool then it isnt getting any power ..either way it sounds like the compressor is the problem ,especially if you say it was acting up before the non cooling issue

Customer:

Compressor is cool to the touch, no clicking, is it a low gas issue normally or a control board???

Randy 43 :

if it is low gas compressor would still be running and hotter than normal ..it may be a control board issue or even a overload issue ,Overload is the electricals to the compressor ,if it has power going to it but not out of it to the compressor then it would req a overload /relay which is relatively cheap compared to a compressor issue ..if there is no power to the relay/overload then the possibility of the control board being defective comes into play ,because the board supplies the power up to the compressor and relay/overload

Randy 43 :

if compressor cool ? then you can rule out low gas as the issue

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