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Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 11203
Experience:  Highly accurate diagnostician with over 30 years experience!
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SMH9187ST operates when the door is open.

Customer Question

SMH9187ST operates when the door is open.
Submitted: 1 year ago.
Category: Appliance
Expert:  Kelly replied 1 year ago.
Thanks for counting on us to help with your appliance problem. My name is XXXXX XXXXX I look forward to helping you! It is just the fan and maybe the light operating, correct? No heat being generated?
Customer: replied 1 year ago.

Not sure how to check. It's startling. How can I see and not be in danger?

Expert:  Kelly replied 1 year ago.
Well, there are several factors that would have to be met for the magnetron to be getting voltage, a triple failure with all the right faults, so I seriously doubt it is heating. The issue you have is that one of the door switches is closing when it should not. Did you disconnect any of the door switch wires when you repaired the latch and perhaps get one hooked up incorrectly?
Customer: replied 1 year ago.

No only touched the spring and latch. Nothing else was involved in the repair.

Expert:  Kelly replied 1 year ago.
Okay, so one of the door switches has failed. I would replace both the top and bottom switches, as if one has failed, they all are the same age and may fail as well. The switches are very inexpensive and may be purchased at the link below! You will need two of the same switch. Please let me know if you have additional questions or need clarification. There is no additional charge for any follow up help!


Door Switch <----- CLICK HERE FOR THE CORRECT PART FOR YOUR MODEL





Thank you for allowing me to assist you! I am happy to answer any follow up questions you may have at no additional charge.

 

I appreciate your positive feedback rating!

Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 11203
Experience: Highly accurate diagnostician with over 30 years experience!
Kelly and 5 other Appliance Specialists are ready to help you
Customer: replied 1 year ago.

There are actually 3 switches. top and bottom are SZM-V16-FD-63 and middle is SZM-V16-FD- 62

Expert:  Kelly replied 1 year ago.
Yes, the middle is the monitor switch and is only in the circuit to prevent the magnetron from firing when the door is open. If that was bad, the machine would be totally dead.
Customer: replied 1 year ago.

OK thanks. Parts are ordered and the bottom switch is broken.

Expert:  Kelly replied 1 year ago.
Great, you will be up and running in no time! Well done!

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