Appliance Repair Questions? Ask a Technician for Answers ASAP
Hello my name is XXXXX XXXXX you for choosing our service. Thats definitely the main control board, HRS means it has a communication problem and has failed. You will need to replace it or get it replaced. One place with a year warranty that has it online is just below.https://www.appliancezone.com/ShowProduct.aspx?ID=20710&r=br549To replace that unplug the refrigerator and remove the 8 x 10 panel on the back. Remove the connectors and replace the board. Put the connectors back they will only fit where they belong. Follow the instruction sheet that comes with the part to step 2 only, all of the other steps are for other models. Plug the refrigerator in and turn it on. If it does not turn on right away, wait 40 minutes, it will be in the defrost cycle and will start.That will take care of the problem,If you have questions about my answer please click the "Reply To Link" . I will be happy to explain anything that is not clear. Also if you decide to give me a rating and have a problem doing that please let me know.Thanks,BarryCLICK TO ENLARGE
OK, that sounds great, I am pretty handy with stuff like this, do you think I should do this myself or have a service some repair?
I really appreciate your diagrams, they were very helpful.
My only questions is what if this is not all of the problem? Could we be missing something else?
This is so exciting to be able to do this on a Sunday morning. We just cleaned refrig and pulled away from the wall....it is a custom built in. We are now about to order part. Hopefully I can do this today I am trying to upgrade shipping to next day but not getting any response from site so I might have to wait until Monday morning to order.....thank you for letting me know I can contact you if I have any further questions.
Oh can I rate the service now or do I wait until this case is complete ?
Thank you again.
I am so excited, I had a hard time getting some of the pins out and then getting some back in, but growing up making models with my dad and sewing with my mom I know the worse thing you can do it force it so I just kept playing with them. Then I plugged it in and YIPEE! It works!!! Thank you so much for all your help this was so cool....I feel like SuperWoman!