Appliance Repair Questions? Ask a Technician for Answers ASAP
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Can you hear the fan running in the freezer when you open the freezer door?
yes I can.
yes it is.
yep! If not, I'll wake the hubby!
I printed it, and I'm ready to go!
got it....proceed. do I have to close both of the door kight swirched closed? I pressed the temp up button 3 times but I am not getting the s and e in the control window
got it. now it says se.
it says 1 IN THE freezr but refrig is blank
okay...now it says 1s
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is this something that we can replace ourselves? Is there an instruction sheet for it?
do I need to leave the freezer door open while it's defrosting?
where will the water go as the ice melts? I assume I need some kind of drip pan to catch it?
okay....thanks a bunch! Going to start emptying the freezer now. Can I leave this open in case I have other questions?
Is there something that we could have done to prevent this? Or, does the failure of the jazz board just happen?
okay....crossing my fingers that it does! Ordering the part today. Thanks so much for your help!
well, we received the part, and it has programming instructions, but no installation instructions. Can you send me those?
were you able to find me an installation video or instructions?
we got the board and tried to install it, but the numbers did not light up on the control panel when we installed and then reinstalled it. any chance this was the wrong board for the above model number? or it was a bad board they sent us? I called repair clinic and they said that they have no record of this model number. help!
yes it is.
the model number is mff2258vea0, and the new board looks just like the old one.
yep, we tried three times to install the board, thinking that we hadn't connected everything correctly, and got the same results. Another question.....repair clinic said that the board was on backorder, and that we wouldn't get a new one until after June 18th, which is when we'll be on vacation. If I defrost the freezer again just before we leave on vacation, do you think that we'll be okay until we get back and can replace the board? I'm just concerned that my refrig will stop cooling again, and we'll come home to rotten food!