Appliance Repair Questions? Ask a Technician for Answers ASAP
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It could be a buildup of ice that somehow that melts and then is released from the freezer. There is a slight amount of ice on the plastic lining of the freezer. It takes about 9 hours to build up and then dispenses about a cup of water. this unit does not have a water dispenser. the model is BI-48S/O
Thanks for the information.Unfortunately I cant find any technical details on this model number, so ill opt out while I continue to look.This opens the question to others as wellIf any of us find an answer for you, we will respond and you will get a message from the site.
In the meantime, please do not rate or respond to this message as this will lock your questionThanksRob
The defrost drain is probably blocked so the water from the defrost cycles has nowhere to go but on the freezer floor and then outside the unit. You will need to access the area behind the metal cover with the slots in it just below the icemaker to get to the drain under the coil and clear it. Clearing a drain is not rocket science- melt the visible ice and use some air pressure if needed to blow it clear if it does not drain after melting all the ice. Use whatever methods you want to melt the ice and DO NOT chip at it with anything sharp. Ice may be an inch or two below the floor level inside the drain line. Once water drains thru the hole the job is done and the problem is solved.
Thanks for the answer
I see the ice drawer and two drawers below it
Do I remove these three drawers to get started
The area that you are speaking of has two phillips screws on each end holding it
Sorry I am a novice and will need a more detailed explanation thanks
Remove whatever is in the way of getting that panel off. Screws, baskets, etc- nothing is secret here or hidden which needs further detail as you are with the product and can easily view how it is assembled.