How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Will Your Own Question

Will
Will, President & Small Business Owner
Category: Appliance
Satisfied Customers: 342
Experience:  Thirty years experience in electrical, electronic, and mechanical device repair,
4456095
Type Your Appliance Question Here...
Will is online now
A new question is answered every 9 seconds

i went to start my front loader and got an F34 message on the

Customer Question

i went to start my front loader and got an F34 message on the screen. i cannot open the doornor can i start the cycle...it just clicks and the message comes up again. i held in the start button for 5 seconds and it still does not open. how can i fix the problem
Submitted: 1 year ago.
Category: Appliance
Expert:  Will replied 1 year ago.

Will :

Go to the breaker that powers the outlet or unplug the machine leave power away from the machine for at least a few minutes maybe 10 but try a couple minutes first see if the electronics reboot

Customer :

it did not work; it still clicks, the

Customer :

F34 signal comes on and i cannot open the door. THe problem remains unresolved.

Expert:  Will replied 1 year ago.
Well we tried the easy solution. Now we may have to go these routes:


This is right from the service manual

.

door lock may be broken SAFETY ERROR - switch ON/OFF for reset Normal mode

- door hook is stuck - washing program is aborted - check door lock

- door is stuck - door is unlocked, if possible - check mechanism

- stiff gasket - operator control actions are blocked - check wire harness

 

What all that means is the door is locked from a stuck lock, or the door is giving a false unlocked signal which would shut the machine down

 

so it would not run with the door ajar

 

then they say check wiring harness, not much help I know, but often these types of codes can indicate several issues in other words F34 is not just one fault it is an indicator of several possible faults much like the OBD of modern automobiles, you can borrow the test unit to find the code but the code is often general in scope it points you to a narrowed down search but often not specific

 

they simply cannot put a physical probe or sensor on every single component inside the machine, it would be cost prohibitive and logistically a huge mess of even more wiring and controls.

 

So a code is not always a huge help, most expect a code to tell someone "here is the problem" but when you think about it, all the sensors you would have to install would be massive sensors on door locks tell you the lock is open or closed but does it tell you the washer is full of water at the same time?


I try all the simple things first as narrowed down as we can get and hoping the code is pointing us at the exact problem which is often not the situation.
SO now let's move on to more attempts the goal is to avoid the directions at the bottom which are complex.

I will give you every simple type attempt to try, first before having to get out a bunch of tools or expect you to examine a wiring harness, anyone capable of examining a wiring harness is not going to ask for help on a code, sure they can examine the wiring harness for a big smoked up short and burnt wires but past that how to ohm the wires, how to follow them to the many components is no easy procedure,

I like to try and explain why it is often not possible for one single code to give a simple explanation of the problem or the fix to it, they are often somewhat general like the door is locked well hell you know the door is locked

With water in the tub it does sound like the drain is clogged

There are many ways the engineers design codes one is the time it takes to drain, if too slow say it takes more than 8 minutes to drain it could set off a trip and alarm or if no water at all is sensed draining out same thing code and shut down,

YOu might try it again [removing the power] the real aggravation is a bad sensor which is often what happens in cars the car is not broken the sensor is dirty or failed but how to tell from a meter is impossible

Remember I don't expect you to pay money and get no help no one may be able to give you the exact cure without being there

it is up to you what you feel like paying or not paying

I understand it does take my time and effort to explain this but you have a bigger mess on your hands and maybe costs of a service call

so do not be concerned with my pay, I am happy to just try and help

but please do not send negative reports when we are simply trying to help with a problem we cannot see the fact that I may not have a magical cure of pushing one button and the washer is fixed, does not mean we have given you every simple answer to try

It starts with these codes, I see where users see this code, ask what to do with it and the fact there is a code does sort of give the idea that if a tech knows the code and description of the problem there should be a solution provided in writing,

But it is just not how it works

Many people get so angry because the cure to their broken TV Set is not something like hold volume in, hold channel up push off on on remote,

Sometimes combinations of buttons will reset the electronics but often the best way is to remove power from the machine itself there are capacitors and cmos batteries that hold the electronic settings when no outlet power is at the machine [say during a power outage]

These devices from capactiors to small batteries holds enough power to keep the settings in place when the power returns,

By removing the power, if the machine [washer, tv you name it] there is always a chance the electronics will do a positive reset so it is worth the try not a simple dumb way of me getting paid, that is not the reason I suggest the simple things first.

Also was there anything sorta going on before this finally happened? Anything you can think of? That is why we ask what have you tried looking for history, it should really say where there other signs that something might be going wrong before the code appeared? Like the water took a long time to drain, the door handle was becoming harder and harder to unlatch manually.

That way we can kind of try to narrow down what might have been starting to fail so we can try and focus on a particular part or method to cure.

and once the sensor on the drain indicates no water flow out it locks the door, so water is not flowing out uncontrolled, so a F34, F35 so on says the door is locked because of many things,


After removing power try this:

Turn off machine [push off] - Turn it on while pressing keys 2 and 5

OR it may take a couple people have someone hold in 2 and 5 then plug the cord back into the outlet


... that may clear it all or it may be a physical blockage of the pump, this can get messy and involved be sure if you attempt to do the manual release and cleaning of the pump drain that the unit is unplugged and no other outlets or electrical components are at floor level in case water gets all over.


: On the bottom front of the washer you will find a round access cover, rotate it to the right to remove it, inside you will find a green cord to manually unluck the door, pull it down.

Door should now be unlocked.

Chances are the door won't unluck because the wash water is not draining from the washer due to a clogged drain pump.

Right behind that round access cover is the water pump. Before you open the pump cleanout, soak up all the remaining water inside the wash basket of the machine, or use a wet dry vacuum to vacuum up the water.

Have a shallow pan and lots of bath towels to catch the water when you open up the drain pump cleanout. Check the drain pump cleanout for lint, small socks, coins and whatever gets left in pockets of clothes.

Also Bosch can be Kenmore and vice versa have you read YOUR particular manual for failure or trouble shooting codes? If you have a manual with codes and they are different try those ,,,,

They make changes and you have to drill down to the serial number to see what the changes were, but they change the manual to match the changes so a manual I might refer to might not be the exact manual needed to cure your problem maybe holding buttons 1-2-3-4 is the reset sequence on YOUR machine.

We want to try and get the electronics to reset if that is the problem first before we go to all the work needed to clean out the pump drain,

Going further there are fuses that protect the motor connected to the pump and that fuse might have blown from the overload of a clogged pump it just depends on the timing the machine should shut down before blowing the fuse however these devices can be off a second or so and not work in the sequence intended

Try a couple more resets and also with YOUR MANUAL before you go to all the work of draining the water and all that let me know maybe I can come up with something else to try first, it does indicate the sensors are ok and the drain is clogged or the pump bad more often the drain is clogged so that is good news let me know how you get along

Expert:  Will replied 1 year ago.
As you can see there are tons of these codes and different faults with different procedures to cure but many if worth anything always say to remove power

Display shows rL or F34 - Front-load washer

My front-load washer display shows rL or F34.

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here
View Full Image

Attachments are only available to registered users.

Register Here

or

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here
View Full Image

Attachments are only available to registered users.

Register Here

or

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here
View Full Image

Attachments are only available to registered users.

Register Here

This error code indicates that items were detected in the washer during the Clean Washer cycle.

The Clean Washer cycle is used to keep the washer fresh and clean. Do not place garments or other items in the washer during the Clean Washer cycle. Use this cycle with an empty washer basket. See the Use and Care Guide for details; find it by entering your model number in the search tool below.

Remove the items from the washer. To remove the error display, press Pause/Cancel or Power once.

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here
View Full Image

Attachments are only available to registered users.

Register Here

If Pause/Cancel or Power does not work:

  1. Unplug the washer or disconnect the power for one minute.
  2. Plug in the washer or reconnect the power.
  3. Re-select the cycle and press Start.

NOTE: If the error remains on the display, and the condition above has been checked, call for service.

 

Find Manuals & Guides:

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here
View Full Image

Attachments are only available to registered users.

Register Here
Lookup Model #

Not Helpful Helpful
Expert:  Will replied 1 year ago.
Locate your Appliance Model Number

Please find the type of appliance you are interested in and click on the right hand link to view the likely location of the model number plate on that appliance.

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here
View Full Image

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here
View Full Image

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here
View Full Image

Attachments are only available to registered users.

Register Here
Type of Appliance

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here
View Full Image

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here
View Full Image

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here
View Full Image

Attachments are only available to registered users.

Register Here
Model Number Plate Location

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here
View Full Image

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here
View Full Image

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here
View Full Image

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here
View Full Image

Attachments are only available to registered users.

Register Here
Range

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here
View Full Image

Attachments are only available to registered users.

Register Here
inside oven drawer, on oven rim

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here
View Full Image

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here
View Full Image

Attachments are only available to registered users.

Register Here
Built-In Oven inside oven drawer, on rim

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here
View Full Image

Attachments are only available to registered users.

Register Here
Cooktop on underside of unit

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here
View Full Image

Attachments are only available to registered users.

Register Here
Microwave inside microwave, on rim

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here
View Full Image

Attachments are only available to registered users.

Register Here
Dishwasher inside dishwasher, on rim

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here
View Full Image

Attachments are only available to registered users.

Register Here
Refrigerator inside refrigerator, on wall

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here
View Full Image

Attachments are only available to registered users.

Register Here
Trash Compactor inside, on rim

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here
View Full Image

Attachments are only available to registered users.

Register Here
Food Waste Disposer attached to the unit

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here
View Full Image

Attachments are only available to registered users.

Register Here
Washer beneath washer lid, on tub rim

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here
View Full Image

Attachments are only available to registered users.

Register Here
Dryer inside dryer door, on rim

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here
View Full Image

Attachments are only available to registered users.

Register Here

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
< Last | Next >
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • John

    Home Appliance Technician

    Satisfied Customers:

    13453
    Appliance repair business owner for over 43 years.
< Last | Next >
  • http://ww2.justanswer.com/uploads/docjohn174/2008-12-13_170143_johnask.jpg John's Avatar

    John

    Home Appliance Technician

    Satisfied Customers:

    13453
    Appliance repair business owner for over 43 years.
  • http://ww2.justanswer.com/uploads/tomgoe/2011-01-04_021913_2008-03-03_183612_phpexrmok_c2pm.jpg Tom Goellner's Avatar

    Tom Goellner

    Home Appliance Technician

    Satisfied Customers:

    1293
    32 yrs. experience servicing major appliances and HVAC equipment.
  • http://ww2.justanswer.com/uploads/MD/md2020/2012-6-6_20648_Selfpic.64x64.jpg Tyler Z.'s Avatar

    Tyler Z.

    Appliance Doc

    Satisfied Customers:

    58693
    9+ years being an appliance technician with factory training.
  • http://ww2.justanswer.com/uploads/SM/smitty1486/2011-3-1_0145_Snapshotofme1.64x64.png Kelly's Avatar

    Kelly

    Appliance Technician

    Satisfied Customers:

    8783
    Highly accurate diagnostician with over 30 years experience!
  • http://ww2.justanswer.com/uploads/AP/appliance medic/2012-6-8_212544_Image4.64x64.jpg Appliance Medic's Avatar

    Appliance Medic

    Home Appliance Technician

    Satisfied Customers:

    7932
    Factory Trained CFC Technician
  • http://ww2.justanswer.com/uploads/TE/Teamcold/2012-6-15_15028_HomeRepairsquarecopy.64x64.jpg Barry G.'s Avatar

    Barry G.

    Home Appliance Technician

    Satisfied Customers:

    6113
    27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.
  • http://ww2.justanswer.com/uploads/TH/TheHomeSmithy/2011-8-13_11146_homesmithy.500x500.64x64.jpg The Home Smithy's Avatar

    The Home Smithy

    Home Appliance Technician

    Satisfied Customers:

    6081
    30 years repairing appliances
 
 
 

Related Appliance Questions

Chat Now With An Appliance Technician
Will
Will
Appliance Technician
342 Satisfied Customers
Thirty years experience in electrical, electronic, and mechanical device repair,