How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Whrlp Master Tech Your Own Question
Whrlp Master Tech
Whrlp Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 9052
Experience:  30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Type Your Appliance Question Here...
Whrlp Master Tech is online now
A new question is answered every 9 seconds

We have a Haier 5000 BTU window airconditioner. We just put

This answer was rated:

We have a Haier 5000 BTU window airconditioner. We just put it in the window today, and it won't turn on, and there is a message that says "E1". So how do we get it to turn on?

Hello from JA
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 32 Years,
and have over 100,000 in home repairs under my belt.

May I have the units model number to better assist you ?

And E-1 is an electronic control error.

Customer: replied 3 years ago.

Hi Woody. Sorry to be so late getting back to you.


The model number is ESA408J-L . And what does "an electronic control error" mean?


Glenna Smith

Thank you .

an electronic control error means the control needs replaced.

CLICK HERE for part info

Whrlp Master Tech and 2 other Appliance Specialists are ready to help you
Customer: replied 3 years ago.

Hi Woody,

The air conditioner is only 18 mo. old. What could make the control panel need replacing? And how would someone take out the old and put in the new?

Thank you,


Related Appliance Questions