Need Appliance Repair Help? Ask a Technician for Answers ASAP
hello, can you give me the model number again? it will be 3 numbers a dot then more numbers ..is the noise a constant vibration? like something stuck in a fan ? thx Randy
hi, the model only comes up as xxxx's unless you put the dot in the model thx
sure: XXXXXXXXX The noise is a constant vibration- like something stuck in the fan.
ok thx ,give me a few minutes
five nine two.eight nine one zero eight zero
sorry, is it possible a number may be wrong? because that still isnt coming up ?
seems to be the right model number
how old is the dryer?
i cant find anything that starts with 592..ill repost your question for another tech
about four years
any advice or should I log off?
ok i found some info on that , it looks like it was a samsung built dryer made for Kenmore ..if it is a constant vibration ,there is a good chance that something has gotten into the blower wheel of the dryer ,blower wheel is driven by the motor and spin fast so anything in there will make a bunch of noise ..it can be accessed ,depends on your mechanical ability ?you first need to remove the top ,2 screws at the back of the top then slide the top towards the rear
anyway to access through the front? the dryer is in a tight closer on top of the washer
I meant "closet"
if it has the full front ,and no access panel? then the front has to come off ,top then 4 screws across the top of the control panel and then 4 more screws that hold the front panel on , it is a pain if it is stacked ,service companies bring a 2nd tech on those calls
make sure that there is nothing between the felt and the drum at the front panel first , open the door and stick something plastic in between the front felt and the seam of the drum and run it around to make sure a zipper or something else isnt stuck
if it is all clear it would most likely be something in the blower