Yes. Fan is running in freezer. There is complete frost-over of the back vents in the freezer. I assume that is where the refrigerator gets its cold air from?
Thank you. I had this exact problem last September. I did a complete shut down/defrost. When I fired it back up, it worked fine. I will do the same again now.
Some follow up thoughts: When I had the same problem last year a technician recommended that I replace the Defrost timer. The refrigerator magically fixed itself and worked fine for nearly a year. Then the problem returned. You recommended replacing the defrost thermostat. Would I be wise to order both the thermostat and timer replacement parts? Then, next time it happens, I have the spare parts on hand and I can just replace both. Thx... Terry
I do have a multimeter. Now is the time for me to be doing this, while the fridge is off and foodless. Also, is it located behind the back panel of the freezer? Thx
Thanks so much. I will go exploring now.