Hello from JA My name is Woody. I will be glad to assist you today. I have been servicing ALL Major Brands of Appliances for 32 Years, and have over 100,000 in home repairs under my belt.
Does the icemaker have any ice in the mold ?or is it just empty.
It's just empty.
It's just empty...
ok so that tells me it is not an icemaker issue but a water inlet valve issue (not letting water into the icemaker ) to make ice
CLICK HERE for part info this is mounted on the rear of the unit .
Remember to turn the water supply off to the unit first .the lije lock into place on the old and new valve to disconnect push the linje into the valve on the valve is a collar hold that collar down and pull the line out .to install the line just push in and then a slight tug to lock them into the new valve .