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Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 11794
Experience:  Highly accurate diagnostician with over 30 years experience!
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Bosch maxx7 washing machine model WAE16160ZA/01 water temperature

Resolved Question:

Bosch maxx7 washing machine model WAE16160ZA/01
water temperature can not be turned down. It always washes on a very hot temperature.
I replaced the thermistor but it did not fix the problem.
What could the problem be?
Submitted: 1 year ago.
Category: Appliance
Expert:  Kelly replied 1 year ago.
Thanks for counting on us to help with your appliance problem. My name is XXXXX XXXXX I look forward to helping you! Are you sure the water hoses are not reversed on the valves? What happens on a cold wash?
Customer: replied 1 year ago.

The machine only has a cold water feed, no hot water feed.

The 'cold wash' setting does not work - it stays hot

Expert:  Kelly replied 1 year ago.
That would lead me to believe that the heater is stuck on, likely due to a welded contact in a control relay on the PCB. Do you have an electrical meter to test with?
Customer: replied 1 year ago.
Yes I have a meter. I shall look around to see if I can find the relay.
Expert:  Kelly replied 1 year ago.
YOu can test for voltage to the heater when the machine is on. In a cold cycle, the heater should not be energized.
Customer: replied 1 year ago.
The relay is fine.The re-seating of all the connections may have changed something. Testing takes some time. My wife will test the machine tomorrow. Will give you feedback.
Expert:  Kelly replied 1 year ago.
Certainly, please take your time and let me know how it goes. Thank you!
Customer: replied 1 year ago.
The machine works now, thank you. I do not know what was wrong. Just needed tlc.
Expert:  Kelly replied 1 year ago.
Great, glad it is working!
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 11794
Experience: Highly accurate diagnostician with over 30 years experience!
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