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Whrlp Master Tech
Whrlp Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 7323
Experience:  30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
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GE ASH18DDS1 - Worked fine last fall and the last 9-10 years

Resolved Question:

GE ASH18DDS1 - Worked fine last fall and the last 9-10 years of ownership. It is mounted directly in the wall and covered up for the winter. Went to power up and their was a brief audible buzz and nothing. Reset Breakers, unplugged unit, repeated steps, and the same result. Any thoughts?
Submitted: 1 year ago.
Category: Appliance
Expert:  Kelly replied 1 year ago.
Thanks for counting on us to help with your appliance problem. My name is XXXXX XXXXX I look forward to helping you! Is the fan motor coming on?
Customer: replied 1 year ago.

When I plugged the unit in, there is no indication of power just a quick beep and then nothing. I unplug the unit, wait a few minutes and repeat, and the same thing, "beep", dead.

Customer: replied 1 year ago.

No fan motor, no lights, no hum, nothing after the initial "beep."


 

Customer: replied 1 year ago.

Are you there?


 

Customer: replied 1 year ago.

Relist: Other. I am not getting any answer. It is 10:24 EST, and I have received two questions (not answers) in 2 hours. Frankly, I am very disappointed as I wasted $30.

Expert:  Whrlp Master Tech replied 1 year ago.

I see you have relisted your question .

So you know this is a voluntary site this is not our regular jobs this is side work for most of the experts on this site ,your question was at 1030 on a Friday night

.

I know I was in Bed by that time.

I can assist you if you still need assistance?

Customer: replied 1 year ago.

I do need help and I did know what time it was. As far as where you are, I don't know, and as far as side work is concerned, that is good. However, I don't like being charged for work that is not attempted. But that is "neither here, nor there" and it certainly is not your problem. In any case, assistance is appreciated.


 

Expert:  Whrlp Master Tech replied 1 year ago.

Ok lets get started .

#1 when not in use do you unplug the unit from the power supply?

if not I have a feeling the electronic control is damaged ,this can be from something as simple as a voltage spike ,a brown out ,power flickering off and back on ,humidity and even a faulty componenton the board .

#2 And have you verified the unit has proper power to it ?

Customer: replied 1 year ago.

Thank you.


 


#1- When not in use the unit is plugged in. When I unplug the unit for approx 60 sec, and plug it back in, it beeps (no light, no compressor, nothing additional) momentarily.


 


#2 It is on its own separate circuit and I repeatedly check the circuit breaker each time I unplug it to verify it is not being tripped at the box.


 


 

Expert:  Whrlp Master Tech replied 1 year ago.

ok good info Thank you .

I`m sorry to say I believe it is in the control itself which is the brain of the unit .

I recommend replacing the control .

CLICK HERE for part info

I did also look for the cheapest supplier .

sears wants over $250 .00 for the part .

Sorry to be the bearer of bad news !!

Whrlp Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 7323
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
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30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line