Need Appliance Repair Help? Ask a Technician for Answers ASAP
Hello, Thank you for using this service, I will be helping you with your problem today
Good morning, Are you trying to install the shipping bolts ?
what is causing an imbalance when starting and stopping of the spin cycle and a large screech sound.it was recently transported by truck and boat.
yes I am waiting for my friend to see this to see if he understands this . ok can I print this image on my computer ?
I did print thanks can u stay on line my friend isn't here yet?
no the pulley is fine now what
no one put them in before shipping
okay thats not good. you have a damaged rear bearing. Thats the screeching you hear.
this can also cause an out of balance issue. It's not good unfortunately. the rear bearing only comes with the whole rear drum assembly. its very expensive around $219.00 plus labor to replace this. This machine only has a one year warranty , if the machine is under a year old you can call and get this fixed under warranty but I wouldn't mention you shipped this without the shipping bolts installed, I wish I had better news. sorry. thanks , Bryan