Appliance Repair Questions? Ask a Technician for Answers ASAP
The machine will not start.
It clicks and the revolving arm on the water inlet mechanism goes around, but no water goes in and it does not start
Sorry for the wait. Please try and enter the unit into the diagnostics mode. If it will not go into diagnostics and you have good power to the main control board (not the control panel) then you will need to order and replace it. Please click here to order a new control board.
Plwasw let me know if you need anything else.
To enter your unit into the diagnostics mode do th efolllowing.
MANUAL DIAGNOSTIC TEST
The washer must be empty and the control must be in the
OFF state before pressing the touch-pad sequence to
start the test.
Starting the Test Mode.
n Close the door.
n Select any one key (except PAUSE/CANCEL) and
follow the steps below, using the same key:
4 seconds Ô
hold for 4
NOTE: Wait until door locks and use the same key to
jump over single tests in the test program.
Be sure to perform the Diagnostic Tests before
replacing the system components.
NOTE: If an error has occured or does occur at any time
in the test program, the test program stops at this point
and the corresponding error code is displayed.
When I follow these instructions, nothing happens.The machine does not go to diagnostics mode.
Are you sure this is the correct test, before I order a new control board?
If the unit is not doing anything when you try to put it into diagnostics then the control board is the problem.
The diagnostics is the base programming for the unit. Similar to the BIOS of your computer. If it doesnt work then the board is toast.
If on the odd chance it isnt the board the site I linked you to will allow you to return it. This is one of the reasons I link to them.
Please let me know if you have any other concerns. If not please rate my service.
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