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Randy 43
Randy 43, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3392
Experience:  20 yrs experience 18 in home,gas license , refrigeration expert
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The rubber insulation atrips around my refrigerator and freezer

Resolved Question:

The rubber insulation atrips around my refrigerator and freezer doors is awfully hot. What can be done to cool those strips?
Submitted: 1 year ago.
Category: Appliance
Expert:  Randy 43 replied 1 year ago.
hwllo, can you give me the make and model of your fridge ? thx randy
Customer: replied 1 year ago.

where is your answer?

Customer: replied 1 year ago.

Help, I gave you make & model 3 times already!

Expert:  Randy 43 replied 1 year ago.
I didnt receive any model number > can you post it again?
Customer: replied 1 year ago.

You are really frustrating me! 3 times, I've sent it to you already. If I'm doing something incorrectly, PLEASE let me know.!

Expert:  Randy 43 replied 1 year ago.
you have 2 open questions did you post it to another tech? i can only see what is on this page ,like your last response
Customer: replied 1 year ago.

I just filled in the box below your reply. Here it is again.


GE Profile Model # XXXXX And now, I will click the button below that says: Reply to Expert.

Expert:  Randy 43 replied 1 year ago.
ok thx ,i got it now ,give me a few minutes , the frame around the seals is also hot to the touch as well as the seals correct?
Expert:  Randy 43 replied 1 year ago.
ok , if the fan at the back of the fridge beside the compressor is not running ,it will not cool the freon or the compressor down and the frame gets a lot hotter than it should , that would be the first thing to check ,it is behind the cover at the rear of the fridge ,fridge does need to be pulled out for this , can you let me know if the fan is running?
Customer: replied 1 year ago.

Just now, I can hear humming like a motor running, and I can also see thru a grill, and the fan is NOT running. Should that fan run constantly?

Expert:  Randy 43 replied 1 year ago.
if the compressor (black dome) is running then the fan should be running as well , try turning the blade by hand ..if seized up it needs a new fan
Expert:  Randy 43 replied 1 year ago.
if you turn the blade and it starts up ? then again the bearing in the motor is tight and would need replacement
Customer: replied 1 year ago.

No, I've spun the fan around many times and it does NOT start to run.


 


And I think the compressor and frame are much hotter than before I vacuumed and blew the dust out ( but there was relatively little dust on the coils.).


So, what's next?

Expert:  Randy 43 replied 1 year ago.
everything will be hotter if the fan is not running , it should be running at the same time as the compressor , make the connection to the fan is tight , if you have any way of confirming there is power at the fan,like a meter or volt pen that would be ideal ,if it has power tand not running ? then definately the fan is dead
Customer: replied 1 year ago.

Got no meter, so I have set up a floor fan to cool the compressor and the parts around it for now. everything was getting too hot to touch.


 


So, what's next?

Expert:  Randy 43 replied 1 year ago.
yes , that should work , 90% the fan is gone , it would need a meter to confirm 100% m but it is definately fan related
Customer: replied 1 year ago.

What guidance do you have regarding replacement of the fan?

Expert:  Randy 43 replied 1 year ago.
changing the fan is easy , it is just held into the bracket by a few screws and you you just transfer the fan blade over and connect the wiring
Randy 43, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3392
Experience: 20 yrs experience 18 in home,gas license , refrigeration expert
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Randy 43
Randy 43
appliance technician
1927 Satisfied Customers
20 yrs experience 18 in home,gas license , refrigeration expert