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Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
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My new oven will not heat when i press quick preheat butto

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My new oven will not heat when i press quick preheat button.

Hello, Thank you for using this service, I will be helping you with your problem today.


Is this brand new ? does the regular oven preheat or come on when you set it ?

Customer: replied 3 years ago.

Yes it is brand new. When I press bake or broil it will heat up. It will not heat if the quick preheat button is pressed.

Okay unfortunately its a control issue and its under warranty.if this heats in regular bake and broil the thermal cutoff isn't tripped. the control is bad. In order to not void the warranty you need factory service. A new control is $152.00 plus labor so you need to get this fixed under warranty.hope this helps. thanks, Bryan
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