Hello, Thank you for using this service, I will be helping you with your problem today
Good afternoon, Is this completely dead ? no inside lights or digital readout ?
yes. it is completely dead.
Does it only have one themal fuse?
Ok. I will test it out and get back to you.
to replace the other thermostats, is it the same part?
I finally figured out which part was not working after testing all the fuses. The fuse on the top on the microwave by the vent is working fine. There are two things that look like fuses behind the control panel and one of them isn't working. I'm not sure which part it is that I should order.
Should I get
On the back of the fuse, it says the following:
Thank you for all your help. I received the thermal fuse today and plugged it in. The microwave turns on but now my vent wont turn off...do you know why that is? I left it on for about 45 minutes to see if it would go off..but I am unable to turn it off..it only goes on low/med/high settings and wont turn off. Also if I rate your response, will it close this thread?
wow,okay. there may be a bad thyermostat for the fan also. obviuosly changing that one fixed the no power problem so thats solved. did you by chance take any of them out and mix them up ? No rating me doesnt close the thread you can come back all you want.
I'm not sure if I found the right part. Could you show me what it looks like?
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I just tested that and its fine..do you know what else it could be?
It has continuity. There are 4 parts that look like that in the microwave..its hard to tell the thermal fuse apart from the thermostat. All of them have continuity.
The one part that originally did not have continuity and the one you told me to replace (thermal fuse) is the one that isn't working properly I think. I took one wire out of that one and taped it and left the other wire plugged in and then turned on the microwave and the vent was working fine. So did i order the wrong part?
So should I order the thermostat and replace it with that instead? or should i just run it the way it is?
So when I put in the new thermal fuse that I ordered the microwave powered on but the vent (not the cooling fan) wouldn't turn off. Then I tried taking one of the two wires out of the new thermal fuse that I put in and the vent didn't automatically turn on and I was able to control the vent settings..so the microwave works fine with one of the wires out...
Yeah just tested it with a glass of water... it was heating just fine
Yeah when I hook it back up with one of the wires out..the vent fan works fine and doesn't constantly run. I'm pretty sure its the vent fans because they are on top of the microwave and the cooling fan is inside.
So i`m not sure what to do next..
Ok I'll use it a few times and keep an eye on the cooling fan... if it doesn't work... should I replace the part with a thermostat instead?