Hello, Thank you for using this service, I will be helping you with your problem today.
Is there water in the base pan ?
I think so. I can't see it, but if I stuff a cloth in the white plastic space behind the toe kick plate (which I have removed), it comes out wet. I have done that several times to try to get out the water. I can only do it by feel---not sure how one can see in to see if there's water.
No, but I can pull it out. It isn't attached to the countertop yet.
Thanks. Do I tip it forward or back?
It is a used machine, but only just installed in my house.
to the side, usually I tip them to the left far enough for the water to come out.
Ok, I'll try that right now.
I wasn't able to get it far enough out to tip it because of the length of the water supply lines. Can you tell me how to access the reset switch?
I haven't run it yet. The plumber finished connecting it today and tested it, and it wouldn't work. The motor ran, but no water came into the machine. For a while, the motor would even run with the door open. It's not doing that now, but still not working.
I don't know how the water got in the base pan. I guess there's a leak and I will need a professional repair.
ok, one minute...
Ok, poured in 1 1/3 gallons of water and turned it on. It's now spraying the water around as if it's washing.
It's still going through the cycle started when I poured the gallon and a half of water in it. I won't know if I can get water to the machine until this cycle finishes and I can start a new one (without pouring in the water).
AAgh! Water just came bubbling up the side while it was draining, between the metal left side panel and the rest of the machine!
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Thanks. Is that a separate problem from the water that just came out of the left side between the metal panel and the machine?
I was able to take off the left side access panel and watch what was happening. After I dried up all the water in the pan, I started a cycle. Water spurted out the clear plastic water fill assembly through a breathing hole near the top. I stopped the machine, mopped up the water, then, by plugging the breathing hole with my thumb, forced the machine to continue its cycle. During the cycle, I could see a very slow drip from the water intake valve. So perhaps it is allowing too much water in too fast, causing it to spurt out of the water fill assembly. I'll order a new valve. Thanks for your help.