How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Appliance Guru Your Own Question
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 13401
Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
Type Your Appliance Question Here...
Appliance Guru is online now
A new question is answered every 9 seconds

we have a LG wave force washer with True balance. #ACO73710102

This answer was rated:

we have a LG wave force washer with True balance. #ACO73710102 +more #

basically, it does not agitate, It tries, but just dithers and hums. Load sensing may be off too since it just adds more water.
what's the next step?
disappointed since we just had to have a new tub replaced on the dryer a couple of months ago.
Thanks for using this service. Please be logged in to rate my assistance when we are done. Rating 3-5 is good, but 1-2 is bad so talk with me first.

LG has had a lot of issues with the Wave Force model. They have been covering the motor and stator issues on these units. They had a defect in the tub support, which they qwill change out the whole thing at no charge. I would give them a call and get it taken care of under warranty. They know about the issue.
Appliance Guru and other Appliance Specialists are ready to help you

Related Appliance Questions