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Rob
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 5358
Experience:  20 yrs. working for a major domestic appliance company. Numerous training programs with cities, guilds and major manufacturers.
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DD45P pump light flashing, wont go off. Not using the pump-

Resolved Question:

DD45P pump light flashing, won't go off. Not using the pump- how do I turn it off?
Submitted: 1 year ago.
Category: Appliance
Expert:  Rob replied 1 year ago.
Hi, welcome to Just Answer. My name is XXXXX XXXXX I will be helping you with your problem today. If anything isn't clear, please just ask me.

Sorry for the delay in replying, I only just came on line and saw your question. Are you still looking for help with this?

Please don't rate my answer until we have explored all possible avenues. Please just use the reply button to contact me.

This sounds like a board error

Try disconnecting from the power for two hours and retrying.
If still not good, can you send me all the details on the data plate please ?

Thanks
Rob
Customer: replied 1 year ago.
Where and what is the data plate? I will disconect when I get home today.
Thanks for your assistance on this.
Expert:  Rob replied 1 year ago.
Hi William

Let me know how it goes.
On the back or the base should be a silver or black plate with all the machine details on it

Thanks
Rob
Customer: replied 1 year ago.
/Users/billmason/Desktop/DSC_0163.JPG

Light still flashing. this is a photo of the info.
Customer: replied 1 year ago.
Sent a photo of the base plate with info
let me know if you received it.
Expert:  Rob replied 1 year ago.
Hi

I Think you may have lost the beginning part of the photo address?

Thanks
Rob
Customer: replied 1 year ago.
It reads
Voltage 115V-60Hz
Current 5.9 Amp

then says moisture removed, refrigerant, design pressure, low side, high side

listed 57 AB

Doesn't look too helpful, though
Customer: replied 1 year ago.

Figured it out. Unplugged the unit, found moisture in the bottom once tank removed. Emptied xs water into a sink, dryed the unit before replacing the receptacle and re-started.

Pump light went off- must have been sensing moisture in the unit.

Thanks.
Expert:  Rob replied 1 year ago.
Hi
Great, well done

Thanks for letting me know


All the best

Rob
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 5358
Experience: 20 yrs. working for a major domestic appliance company. Numerous training programs with cities, guilds and major manufacturers.
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