How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Rob Your Own Question
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 6991
Experience:  20 yrs. working for a major domestic appliance company. Numerous training programs with cities, guilds and major manufacturers.
Type Your Appliance Question Here...
Rob is online now
A new question is answered every 9 seconds

DD45P pump light flashing, wont go off. Not using the pump-

This answer was rated:

DD45P pump light flashing, won't go off. Not using the pump- how do I turn it off?
Hi, welcome to Just Answer. My name is XXXXX XXXXX I will be helping you with your problem today. If anything isn't clear, please just ask me.

Sorry for the delay in replying, I only just came on line and saw your question. Are you still looking for help with this?

Please don't rate my answer until we have explored all possible avenues. Please just use the reply button to contact me.

This sounds like a board error

Try disconnecting from the power for two hours and retrying.
If still not good, can you send me all the details on the data plate please ?

Customer: replied 3 years ago.
Where and what is the data plate? I will disconect when I get home today.
Thanks for your assistance on this.
Hi William

Let me know how it goes.
On the back or the base should be a silver or black plate with all the machine details on it

Customer: replied 3 years ago.

Light still flashing. this is a photo of the info.
Customer: replied 3 years ago.
Sent a photo of the base plate with info
let me know if you received it.

I Think you may have lost the beginning part of the photo address?

Customer: replied 3 years ago.
It reads
Voltage 115V-60Hz
Current 5.9 Amp

then says moisture removed, refrigerant, design pressure, low side, high side

listed 57 AB

Doesn't look too helpful, though
Customer: replied 3 years ago.

Figured it out. Unplugged the unit, found moisture in the bottom once tank removed. Emptied xs water into a sink, dryed the unit before replacing the receptacle and re-started.

Pump light went off- must have been sensing moisture in the unit.

Great, well done

Thanks for letting me know

All the best

Rob and other Appliance Specialists are ready to help you

Related Appliance Questions