Francis : Hello, can we have the complete model number please? Do you see a door switch on the trim of the door inside the unit?
Francis : If you do see a door switch, do you have a meter to measure resistance? We can try checking the contacts of the door switch.
Francis : By the way, do you have lights inside the unit and do they open and shut as you open and close the door?
Customer: Switch is in upper right corner. Sorry no meter. The switch looks spring activated.lights go on off normally.
Customer: i have already power cycled the fridge.freezer.
Francis : Please bear with me with my questions, I do this to get more informations. Is the unit cooling normally? I asked because the alarm could not be a door switch alarm but something different because it would only take 5 minutes it trigger the door alarm switch and not 50 minutes.
Customer: Seems to be cooling normally and the temp lights not flashing, just showing normally
Francis : power cycle meaning....you turn it off and then back on after a few minutes?
Customer: yesnormally yes, at breaker box
Francis : Thank you for that.If the switch is turning the lights on and off, I would say it is fine unless, it has 4 terminals that would control a fan a that could be the on acting up. Can you pry the switch slowly to see how many wires re connected to it?
Customer: Sorry Francis I can't get it to move enough. No can see.
Francis : ok. Thank you for those info. Do you have a model number please? I will try to see if I could find a schematic. I know Vikings are very hard to find.
Customer: The model number it top of roof of unit is VCBB363RSS
Customer: its a 15.2 cu ft fridge atop 5.1 cu ft freezer
Francis : Ok. Please hold on . I will try to look for a schematic. Give me 5 minutes.
Francis : Hello, Sorry but it is not on my data base. I will opt out and hopefully another expert could grab your question as it is listed on the top of the list. My idea is that it is not the switch but rather different.
Customer: Sorry to hear that. I've not used this service before. Do other experts jump in regularly?
Francis : At this time, could be a little hard to find anyone working so late, but who knows...we may have some night owls out there.
Customer: Thanks Francis
Francis : You are very much welcome.