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Excellent. What is the best way to order the part? Also, the model number is XXXXX in the oven (the number I gave you was from a warranty paper that did not indicate the type of appliance - I didn't realize it was the hood). I know it is an HBL7 or HBN7 as the Care and Use Manual indicates this but I suspect I'm going to have difficulty ordering the heating element without the full model number.. Do you have any suggestions?
I finally received the part and installed it today. Everything worked well. Convection heating works and, interestingly enough, the temperature sensing of the oven now works for bake (which was not hot enough by about 30 degrees) as well as convected bake.
So I am very happy with the service.
I have another problem, in this case with my KitchenAid Dishwasher. I assume I just submit another request and pay $30, which is fine, but I'd like to have you do the work on this (assuming you do KitchenAid dishwashers) .. Is there some way to accomplish this?