Appliance Repair Questions? Ask a Technician for Answers ASAP
Hi there Helen and welcome, thank you for your inquiry today,There are the 8 lights on your wash panel. 5 wash, 2 rinse, 1 spin.12345-67-8Please tell me exactly which lights come up when you follow the procedure below.
Turn power off at the console
Press and hold the wash temperature down then press the power button. The machine should give two short beeps.
Any fault codes will be displayed. EG: (34-67-8) via the wash panel indicator
Wait 30 seconds, power, off, power on, power off again.
we have to turn the power of at the main switch, as the power on the console will not turn off. The lights that remain on are 3 & 4 on the wash cycle and the one spin, when we followed the procedure as directed (only by turning the main switch off) The above lights come on and beep, we cannot see any fault codes
We will need time to check out the valves and if necessary purchase a new motor controller module. Then we will rate your advice this may take a few days
We have attempted to check the wiring which seems ok to us. THe only way we thought we could check the water valve was to run the hot or cold wash individually. However when we switch the main power on the panel lights with lights 3,4 and eight and will not allow anything to happen.
Can you advise best way to proceed
We have checked the valve solenoid and the cold water one is not working, we are not sure how to progress
We have ordered a new cold water valve and should receive tomorrow, will let you know how we go