Appliance Repair Questions? Ask a Technician for Answers ASAP
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I didn't get an answer!
Is the latch in the middle of the door?
Pull the hook to the left? The picture shows a hook going to the left, or that just for illustrative purposes?
The information provided did not work. I can't get the door open!
I took three screws out of the bottom of the door. This loosened the door enough for me to see the locking mechanism going into the oven. I took a metal rod and put it into the side of the door and tried moving the locking rod in all directions, up, down, left, right. Nothing worked. It appears to be around rod going into the oven and not a flat design like the picture showed.
The problem is, it doesn't look like the picture. At least, what I can see. In the diagram, it shows the hook to be flat metal. I can pull the edge of the door away and see the part and it is a round piece of metal. (at least what I can see) It goes from the door into the oven. I slid a flat metal bar into the oven and tried pushing it left and right and even up and down and it doesn't move it. Should it be hard to move?