Hello, Thank you for using this service, I will be helping you with your problem today
Good morning, can you tell me if the door is locking and the lock light staying on ?
I just completed another successful load. It did spin ok. I am currently doing another load. I will see how this one goes. I sat and washed the unsuccessful load and never thought to watch for the lock light. I am thinking that the unit will buzz if the door isn't latched securely but I don't know that for sure. Another thing, I tried to use the spin only cycle before when the load was still in the washer and wet. This didn't work either but again I didn't notice the lock light. I will get back to you after this load in finished.
I just completed another successful load. For the two successful loads I didn't change the settings. For the load I just put in I changed the settings from a quick load to a normal load. Let's see how this goes. If you think the door switch is the issue, I will order one today. My question is how do I get into that area? Does the top slide backwards or does the front come off some how or both?
It still seems to be working fine. Please get back to me to tell me how to install a new door switch. I would like to know before I order one.
No problem. Thanks for getting back to me. I did a couple more loads without any problems. I think I will wait to see if the problem happens again. It will probably be towards the end of next week before I wash again. Will it be ok to wait until then to close out this call?
The unit started the S.O.S. again this past Saturday. So, Sunday I ordered the new door switch. It is supposed to be here tomorrow. I will install it and see what happens. I will get back to you after that.