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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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RA-HCH

Customer Question

I replaced the bearing on my Maytag Neptune washer and everything is fine except it wont finish the spin cycle. It spins and stops at 6 minutes and starts over again
Submitted: 3 years ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 3 years ago.

Hello from JA
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 32 Years,
and have over 100,000 in home repairs under my belt.

When you ran it and it stopped and started over at 6min .

did you have clothes or anything in the drum?

Customer: replied 3 years ago.

Not this time but I did try it with clothes also

Expert:  Whrlp Master Tech replied 3 years ago.
And still the same thing ?
Customer: replied 3 years ago.


yes

Expert:  Whrlp Master Tech replied 3 years ago.
OK And I`m assuming the bearing was replaced due to noise and you had no spin issues other then noise correct ?
Customer: replied 3 years ago.


correct


 

Expert:  Whrlp Master Tech replied 3 years ago.

Ok first thing you need to check is for any loose wiring on the drive motor .

And now with the new bearing everything seems to turn nice and smooth.

It appears the unit thinks the tub is out of balance ,and trying to spinn more water out of the unit !

Customer: replied 3 years ago.


ok I will check. Yes it runs smooth

Expert:  Whrlp Master Tech replied 3 years ago.
Then I would have to suspect a wireing issue where the components are not talking correctly to each other.
Customer: replied 3 years ago.


the wires on the motor are fine

Expert:  Whrlp Master Tech replied 3 years ago.
Did you remove or move any of the wiring on the control ?
Customer: replied 3 years ago.


No

Expert:  Whrlp Master Tech replied 3 years ago.

Humm everything points to wiring / communication issue.

graphic

Expert:  Whrlp Master Tech replied 3 years ago.

Lets check the balance switch also .

The inertial unbalance switch is located on the

upper right hand side of the outer tub, in front

of the top concrete weight. The switch consists

of a moving weight in the switch body

which presses against the switch contacts. If

the unbalance of the outer tub becomes too

erratic, the moving weight will open the contacts

in the switch. When the machine controller

senses the switch opening, the machine

controller will reduce the spin speed to 650,

550, or 450 rpm depending on the current

speed closest to the level spin speed (i.e. 625

rpm trip would drop to 550 rpm)

Customer: replied 3 years ago.


ok how do I ck it

Expert:  Whrlp Master Tech replied 3 years ago.

Testing the Inertial Unbalance Switch:

Testing of the switch may prove difficult.The switch will not open unless the switch is

moved side to side creating a "G" force of 8 - 9 Ft. lbs.


1 . Disconnect power to the unit.


2 . Place ohm meter leads across the two terminals of the inertial switch. Move the

switch side to side. If the contacts do not open easily, the switch is good. If the

switch contacts are open or easily tripped, replace the switch.

Expert:  Whrlp Master Tech replied 3 years ago.
How did you come out ,or you still checking the switch ?
Customer: replied 3 years ago.


I touched the contact ends with the probes and did not get any reading.I pushed the button in also and no reading. Should I get some reading

Expert:  Whrlp Master Tech replied 3 years ago.
Did you move the weight back and forth while testing ?
Customer: replied 3 years ago.


is there a screw holding the switch in place and if so is it a Philips. Cant see the side panel is too close

Expert:  Whrlp Master Tech replied 3 years ago.
Yes it is a philips screw with 1/4 inch headgraphic