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I feel you pain. It would be nice if technicians would be a little more specific in explaining a diagnosis. It sounds like the tech was close. When you pull out the deli drawer and look at the back wall, do you see a water trail from the back cover that the fan is in? Please let me know.....and I can tell you how to resolve this....Thanks
There was nothing obvious. There was no water above the fan opening, so I can only assume that it's coming from the fan opening. There is just a small amount of water under the tray. In 3 days time I would guess there was about 3 or 4 oz. of water in the deli tray.
I will try it now.
I decided that there is too much that could go wrong in doing it myself. I guess I will have to fork over the $170 they want to the job. While I have you, is there a brand and model you would recommend? I am fed up with GE. We have a complete kitchen of this and they have all failed at on point or another. None of the units are more than 5 years old.