Hello, Thank you for using this service, I will be helping you with your problem today
when you say hold the flap open are you talking about the damper ?
Yes. The image you provided is correct. If I hold open the damper with my fingers, cold air blows in as expected. It would seem as if the control is not opening the damper as needed. But that doesn't seem to explain the icing on the milk chill control slider...
Could the frost issue be caused by evaporation from vegetables in the high humidity drawer directly behind the milk slider?
One more concern, please. If I leave the fridge door open, the damper will eventually open and somewhat cool down the fridge. Do I need to get a thermometer that will check refrigerator temp before I purchase the damper? Thanks very much for your help.
Corrrect.. I held the door open for a minute or so, and I could hear the damper motor running and then the damper opened. It has been 5 minutes or so and the damper is still open. I will get the thermometer shortly. What temp should it be? It has a digital setting from 1 to 7.
Even stranger, now the damper started working again. I wonder if it was "stuck" or something. Temp is now back in the high 30's set on 5, the frost is gone, and it seems to be working fine. So if the damper fails to open again, I should replace the damper assembly, right?