thanks for your answer. I have a question and may have more as I go through this.
in your first paragraph, you wrote "Check for proper water pressure from the house. To do so, turn the water on and put the hose inside the washer or a bucket." I rent an apartment but own my washing machine, so I don't have access to my water pressure valve. should I still do this step?
thanks. the water pressure is fine.
looking at the valves, there is a plastic circle piece (part of the valve cover) that is covering my view of the valve inlet screens. I can't easily remove this, especially since I can't pull the washer away from the wall on my own. I will have to have a friend come over to do this which won't happen tonight.
You said "If the water valve screens are clear the inlet valve with the screens itself will need to be replaced." If the screens are not clear, does this mean this is the problem and I just need to clean them and put them back?
ok they look clear. will do. thank you!