Appliance Repair Questions? Ask a Technician for Answers ASAP
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This sounds like an inlet valve at fault.
Select a new cycle and tell me exactly what it does step by step
Yes, still looking for help. I am in a different place from where the machine is now, but have been fiddling with it for a week, so can tell you exactly what it does.
Upon switching on any cycle (there are 4 - pre-wash, economical, light wash and heavy pot/pans) it sounds like it is filling with water. However once I open the door there no water in the machine. Once door is closed the cycle is continued and the following happens:
1) the machine is filled with water, starts the wash, goes for about 5-10 min, stops, drains, the start light is flashing
2) cannot be restarted, have to depress the start button for 5+ seconds, initiates drain cycle
3) start it again - fill sound, no water, stops almost immediately, light flashing
4) push the button, drain sound, light is off, can start
if trying to re-start the points 3) and 4) are repeated. If the machine is left overnight, the whole thing - points 1 to 4 happen again.
In the last week I managed to get only one decent wash from the machine. We pulled out the inlet filter - no evident blockage. Checked the filter basket in the machine - all good. Poured a kettle of boiling water into the black drain in the filter - no luck.
I am away from the machine now, so am unfortunately unable to check until late May. I was planning to acquire the necessary parts and take it there.
Based on what you are saying, would the heater fault stop the cycle?
Thank you Rob.
Assuming the heater is OK upon testing, what would be the next thing to check?
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