Need Appliance Repair Help? Ask a Technician for Answers ASAP
Hello, Thank you for using this service, I will be helping you with your problem today
Good morning, Is the control panel completely dead ? blank ?
I checked both fuses with my meter and got tone
This is the confusing part, the magnetron and thermostat look exactly alike.
Once i pulled the panel off, there was the round one on the bottom in the frame. I checked it and got tone.
There was another toward the back of the frame and it didn't have tone.
Which is which?
I ordered both parts and i replaced the one in the back.
Plugged unit back in and still dead panel.
Now i'm confused, because there are two of these fuses directly behind the control panel. these are the ones i checked. I pulled both wires off and checked it.
I did not check the one you are referring to, will i need to pull the entire microwave out of the cabinet? Is is mounted over the stove.
I already have the part, i'll try to get to it. How long will you be available today?
I was told to order these parts from GE:
These will not work?
Can i get that part locally?
And will this remain open until I get the part or we continue troubleshooting?
So if i rate you now even though we are not finished it won't close, and i'll have access to you?
yes thats correct, any replies you send will be sent dirrectly to me. I would have to say I'm 99% sure on that issue. come back if you need anymore help. thanks , Bryan
I'm back, got the part and now can't get the microwave on the hinge on the wall. any suggestions on how to unhook this bugar
Ok, i'm good. got it out switched the part and now it is back on. Problem two.
Now the fan won't go off.
I reset the clock it looks good. I haven't did a test microwave yet though. so what is going on with the fan?
mmm not sure at this point. oh maybe the thermostat you put in is the wrong one. remember I mentioned above how the cooling fan has a thermostat ? the WB27X1127 ?
could you have put the wrong thermostat in at that spot ? it would be the one on the bottom of the control panel. number 85 I believe on the diagram ?
You are undoubtedly the man. It was the part i originally replaced. I pulled it out and put the old part back in, and it is purrrring once again.
One last question.
Hey it was not 85 but 84.
What is that fuse for?
Great, well thank you very much. I like little do it yourself projects to save money. And this 50 buckets was well worth it. If i could rate you higher than excellent, expectional i would. Thanks for your help!!!