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Good morning. whats going on is the ice maker heater is bad. the knocking noise is the module trying to eject the ice but without the heater the ice gets stuck and most likely the gear is either slipping or one of the tabs holding the gear is broken or missing. Pop the front white cover off the ice maker. then check the tabs in the middle of the gear. let me know what you find.
How do u pop off cover? No tabs ?
Got it, what now?
No, don`t have any wires to do that