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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 78300
Experience:  9+ years being an appliance technician with factory training.
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The refrigerator runs constantly, but does not keep objects

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The refrigerator runs constantly, but does not keep objects cold, Even on the highest setting. The freezer is fine
Hello, and thank you for using this service. I'll be helping you with your problem today.

The good news is that your thermostat is still working properly if the refrigerator is running constantly trying to cool down--because it realizes that the refrigerator is too warm so it's trying to cool down.

Now that being said, do you have a model number so that I can better assist you and see what might cause this problem on your particular refrigerator? The model should be located on a sticker near the ceiling of the refrigerator section.

Customer: replied 4 years ago.

Frigidaire Gallery - JD-21

That's not quite the model number. The model should be located on a sticker near the ceiling of the refrigerator section.

Customer: replied 4 years ago.

LGUI2149LR2

Perfect, thank you. If you open the freezer door, do you hear a fan running inside the freezer? And if you look at the back panel, does it have frost build up on the back wall?

Customer: replied 4 years ago.

yes and that fan sounds like a bearing going "kaput"


a little humor from snowy Colorado

To be clear, is the "yes" to the fact that you can hear the fan? Or is there frost build up on the back panel? Or both?

Customer: replied 4 years ago.

yes to both

Well the noise could just be the frost hitting the fan blade. But it sounds like your refrigerator may not be defrosting properly not allowing the air to travel from the freezer to the refrigerator. You'll need to pull everything out of the freezer and removing the back panel to see the coils. If they are completely packed with frost then you need to thaw them out with a hair dryer. To prevent the frost from coming back you'll likely need to replaced the defrost thermostat most likely. This is a 1" round device clipped onto the top of the silver coils with 2 wires going to it. Below is a link to the part.

CLICK HERE

Now if you have a multimeter, you can test continuity through the defrost thermostat and the heater below the silver coils to see if either is open. If either one is open--replace it. If they both have continuity, replace the defrost timer.

If you need more help, please use the reply tab to continue our conversation. If you do not require further assistance, kindly rate my service.


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