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Appliance Guru
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Category: Appliance
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Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
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washer is stopping in middle of a cycle and giving an error

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washer is stopping in middle of a cycle and giving an error code of Lr

Thanks for using this service. Please be logged in to rate my assistance when we are done. Rating 3-5 is good, but 1-2 is bad so talk with me first.

That code is a LOCKED ROTOR code. Meaning the rotor for the motor can not turn. Try and turn the tub and see if it turns freely. Let me know what you find.

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Customer: replied 3 years ago.

the tub appears to be moving freely

OK is this a front load Neptune or a top load?
Customer: replied 3 years ago.

front load

OK great does it display that right away or after running for a little while.
Customer: replied 3 years ago.

now right away but initially it ran awhile before it stopped and gave the Lr

Ok this could be a number of things. MAke sure the inner tub spins freely and is not making noise. Second remove the back panel on the unit and make sure the rear stator has not come loose and is wobbling. If it is tight you should remove it and unplug the Rotor Position Sensor that is off towards the right hand side(3 wires). Once off crimp the connectors on the plug down a little tighter. Plug it back in and put it back on. If it still displays the code you will need to check the resistance of the rotor windings and replace if it is bad. Lastly you could have a main control failure causing this issue. Check those things first.

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