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Follow these steps to get into diagnostics, report what you find:
1. With the power off, press and hold Wash Temp Down, then press Power at the same. The machine should beep twice and panel lights should come on. Release the buttons.
2. Press Spin Speed Up three times. The Slow and Hold lights should be on. If you miss it, use the Spin Speed Up and Down buttons to get the right lights on. The Wash Progress lights then indicate what is the last fault code via binary numbers. Add up the numbers per each light that is on to get the fault code. The numbers from left to right are 128, 64, 32, 16, 8, 4, 2, and 1. For example if the 3rd, 4th, and last lights are on, the code is 128 + 8 + 1 = 137
3. Press the Power button to exit diagnostic mode when done.
Report back here what is the fault code, either by totalling the numbers yourself, or by stating which Wash Progress lights are on from left to right.