Follow these steps to get into diagnostics, report what you find:
1. With the power off, press and hold Wash Temp Down, then press Power at the same. The machine should beep twice and panel lights should come on. Release the buttons.
2. Press Spin Speed Up three times. The Slow and Hold lights should be on. If you miss it, use the Spin Speed Up and Down buttons to get the right lights on. The Wash Progress lights then indicate what is the last fault code via binary numbers. Add up the numbers per each light that is on to get the fault code. The numbers from left to right are 128, 64, 32, 16, 8, 4, 2, and 1. For example if the 3rd, 4th, and last lights are on, the code is 128 + 8 + 1 = 137
3. Press the Power button to exit diagnostic mode when done.
Report back here what is the fault code, either by totalling the numbers yourself, or by stating which Wash Progress lights are on from left to right.
I may have given you the wrong model, as I have no space for numbers. All I see on the machine is eco-smart. energy star. I have found WA42T26GW1. maybe this info will work better as it is the model #. Sorry
I am having trouble getting the spin lights to come on in the correct sequence. I had to unplug the machine initially to power down after first time of trying to get numbers
I am still not able to get the hold and slow lights lite up together. But when the spin light is on hold, the 3 lights in the rinse cycle are lite. when slow is lite up the only light is the first light in the rinse cycle. not sure I am making it to diagnostic cycle.
Ok does the machine ever beep twice when you first press the buttons in the diganostic procedure. If it does that is going correct. Then just press the SPIN SPEED UP button until both SLOW and HOLD are lit...then you look at the display leds
I am getting the 2 beeps with the first step, but not able to get both the hold and slow lights to stay on. with slow lit up, only the first light in the rinse cycle is lit. with the hold light lit, all 3 lights in the rinse cycle are lit.
OK, I tried the spin cycle, it just hummed. took most of the water out of the machine. found the pump, and the impeller spins, but is not spinning as freely as I would think it should. took more effort than a fan blade should. Next step?
Ok you need to unplug the machine and remove the pump/. Remove the plug to the pump and the ground wire. There is a tab up by the base of the pump..you need to press it out and turn the pump counterclockwise. The pump will rotate about 1/4 turn and come out. Check inside to see if there is anything jammed in it or the sump area. Then put it back in and turn that tab will auto lock when the pump is back in place.
You are the bomb. I have my washer back. thanks for your patience, and directions I could use to save hundreds of dollars. review will be excellent. thanks again